No extra charges for night, weekends and holidays- We offer evening and weekend service at no additional charge. We have full time service technicians on a dedicated night shift. They are either performing scheduled service calls or awaiting your call for service. We are available to you 24 hours a day, seven days a week, including holidays.
Technician’s you can trust– In today’s security conscious environment it’s critical that you hire service people you can trust. Our service technicians are background checked & drug and alcohol screened. Plus, our technicians are uniformed and carry identification badges to provide you a level of comfort and security by identifying members of our team.
Flat Rate Menu Pricing– We charge by the job not by the hour so that you save money. We’ll send a fully equipped service truck to your door for free to quote you a fair and accurate price using our menu price book. You’ll know the price before we start the work. There won’t be any hidden fees like travel or trip charges and we won’t give you a low low introductory price that changes later.
Trained Specialists- With years of experience and our own in-house training center, you can be assured that we’re not coming to learn on the job. Our technicians are formally trained in diagnosing drain problems and performing expert drain cleaning in our state of the art training center. Cleaning drains is our specialty and each of our technicians cleans thousands every year, more than the average plumber will clean in a lifetime!
Warranties and Customer Satisfaction- We have honest, plain language warranties that are some of the longest in the industry. And we stand behind them with a real guarantee.
We care about your Home or business- We wear shoe covers and use red carpet to protect your flooring.
Super Service Trucks– Our service trucks are equipped with 5 different drain snakes, root cutters, video inspection systems, pipe locators, high pressure water jet drain cleaners, drain treatments and all the necessary equipment to handle the job efficiently.
Website Scheduling– Online scheduling is available right on our website. Schedule service online and our dispatcher will be immediately notified. Plus, we offer online account access and the ability to make online payments of completed service invoices.
Communication- Communication is more important than ever. Using computers, smart phones and tablets, we are fully connected. Our technicians can be communicated with instantly and they full access to critical job information and past service history. We can provide you with an e-mail notification when our technician is dispatched, on site, and when the job is complete so that you’re always kept informed.
Licensed and Insured- We are a fully licensed contractor and we’re fully insured for your protection.