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Customer Reviews

    Donell was very helpful, super friendly and did an amazing job!
    "Great service! Donell was very helpful, super friendly and did an amazing job!"
    - Adnan Chowdhury
    - Adnan Chowdhury
    Zoom Drain came out, quickly found and remedied the issue at no charge.
    "A Fantastic Service! Last year, they cleaned out my French drains and replaced a section that had been completely invaded by large roots. Recently, one of the drains slowed drastically. Zoom Drain came out, quickly found and remedied the issue at no charge."
    - Steven Whipple
    - Steven Whipple
    Doug and his transparency and willingness to explain everything was really what made the process.
    "I had my French drain backed up, Zoom Drain came out and Doug talked me through my options and was really transparent about what needed to be done. The Zoom Drain customer service was great but Doug and his transparency and willingness to explain everything was really what made the process."
    - Justin Harkrader
    - Justin Harkrader
    I watched the footage while he was performing the inspection and he walked me through what he was seeing on camera.
    "Zoom Drain performed a camera inspection to check for leaks since we have original cast piping. Donell was the technician that came out and he was very helpful. I watched the footage while he was performing the inspection and he walked me through what he was seeing on camera. He found an issue and recommended options moving forward."
    - Bryan Miller
    - Bryan Miller
    Ryan did an amazing job!
    "Ryan did an amazing job! Thank you for your prompt service!"
    - Charles Sabin
    - Charles Sabin
    He was on time, professional, knowledgeable, and friendly.
    "I had a great experience with Doug from Zoom Drain. He was on time, professional, knowledgeable, and friendly. I’ve had his help with a few plumbing projects now, including a new water heater installation. He works quickly, but also takes his time to walk you through everything. I very much appreciate his attention to the details. I highly recommend him!"
    - Adrian Campa
    - Adrian Campa
    Donell was a great guy and very professional!
    "Donell was a great guy and very professional! He did an amazing job, and we were very pleased."
    - Maggie N. Blome
    - Maggie N. Blome
    Doug was an impressively knowledgeable, friendly, and honest professional.
    "Doug was an impressively knowledgeable, friendly, and honest professional. I have used dozens of plumbing companies the last 20 years; I’d recommend him to anyone. I will post their company information in my neighborhood group. Everyone is always looking for a reliable, reasonable plumber!"
    - Jenny S.
    - Jenny S.
    He clearly explained the issue with my clogged sink and walked me through the necessary steps to resolve it.
    "Doug was very professional, courteous, and knowledgeable throughout the service visit. He clearly explained the issue with my clogged sink and walked me through the necessary steps to resolve it in a detailed and easy-to-understand manner. His friendly demeanor and strong communication made the experience very positive. I would gladly request Doug again for any future service needs."
    - Seun Seun
    - Seun Seun
    He completely passed the vibe check and did an amazing job!
    "Doug was amazing! He not only fixed the problem, he was super nice and my son loved watching him. Doug showed him the tools and what they did. He had a blast. My dog also claimed him as her bestie. She does not shy away from deterring people she thinks are not friendly, but Doug had her wanting belly rubs and following him around begging for more pets by the time he left. He completely passed the vibe check and did an amazing job!"
    - Victoria Extrimadura
    - Victoria Extrimadura
    He was professional, responsive to my questions, and took care of my sink with expert precision.
    "Mr. Sutterfield was amazing; he was quick, thorough, and informative. He was professional, responsive to my questions, and took care of my sink with expert precision. I will definitely recommend them to friends and family!"
    - Ife
    - Ife
    Doug was my tech guy. He was very knowledgeable about the system.
    "OMG!! Doug was my tech guy. He was very knowledgeable about the system. He stated he would get the job done. He did just that. I had to make him take a break and get water. He was admitted about being done in a few more minutes and would love some water. Y’all, he was done in NO time! Thank you so much for coming out to fix the problem. You are the best!!!"
    - Jaye Harvey-Ettienne
    - Jaye Harvey-Ettienne
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