MEET THE OWNERS OF Zoom Drain KNOXVILLE
Expert drain and sewer services in the Gateway to the Great Smokies
Zoom Drain Knoxville is owned by Lucas and Somer Zappe. This husband-and-wife team brings a unique blend of professional expertise and a passion for community to the heart of Tennessee. With Lucas’ 14-year background as a dedicated operating room nurse and Somer's experience in business management, they've embarked on an exciting journey together.
Lucas holds a bachelor’s degree in nursing and has spent nearly a decade and a half as an operating room nurse. His nursing career has honed his problem-solving skills and instilled in him the value of teamwork and efficient communication. These qualities have become invaluable assets in the world of business ownership. As a nurse, Lucas has learned the importance of swift problem-solving and the significance of collaboration in achieving shared goals. These invaluable traits have seamlessly transitioned into their entrepreneurial endeavors.
Somer's background brings a fresh perspective to the team. Armed with a bachelor’s degree in business management and experience gained during her tenure at a mortgage company, Somer's skill set complements Lucas’ medical expertise. Her business acumen and eye for opportunities have been pivotal in their entrepreneurial journey.
Lucas and Somer embarked on a quest to find the perfect business opportunity in Knoxville, and their search led them to Zoom Drain. The company's culture, openness to franchisees, and rapid growth trajectory resonated with their vision. They recognized Zoom Drain as the ideal choice, balancing a proven concept with a thriving market and robust support. Zoom Drain's year-round, recession-resistant, and essential services perfectly aligned with Lucas and Somer's criteria for a successful business venture.
The Zappes fell in love with Knoxville and made it their home in March 2022. They appreciate the city's proximity to scenic mountains for hiking and nearby lakes for boating. The vibrant downtown area provides a safe and enjoyable environment for them to unwind and explore.
Lucas and Somer enjoy outdoor activities, hitting the gym, and pursuing their individual interests in their free time. Lucas is passionate about music and enjoys playing the guitar. Their lives recently experienced a delightful transformation with the arrival of their baby girl, Everett, promising a future filled with new hobbies and family adventures.
Lucas and Somer Zappe's mission is to provide top-notch drain cleaning services while embracing the vibrant Knoxville community. Zoom Drain Knoxville is more than just a business; it's a testament to their dedication, teamwork, and love for their newfound home.
Need Drain
Service ASAP?
- Alcoa
- Clinton
- Corryton
- Dandridge
- Friendsville
- Gatlinburg
- Alcoa
- Clinton
- Corryton
- Dandridge
- Friendsville
- Gatlinburg
- Greenback
- Heiskell
- Jefferson City
- Knoxville
- Kodak
- Lenoir City
- Loudon
- Louisville
- Maryville
- New Market
- Newport
- Oak Ridge
- Pigeon Forge
- Powell
- Rockford
- Sevierville
- Seymour
- Strawberry Plains
Our FAQs
-
Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.
-
Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.
-
Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.
-
If it involves a drain or sewer line, we handle it!
From simple clogs to major line replacements, we specialize in:
- Kitchen, bathroom, and floor drains
- Sewer main lines
- Tree root intrusions
- Grease buildup
- Broken or collapsed pipes
- Preventative maintenance plans for recurring issues
-
Every Zoom Drain technician is:
- Background-checked and drug-tested
- Extensively trained in drain and sewer systems
- Equipped with the latest tools and technology
- Committed to cleanliness and respect (we wear booties and use red mats)
-
Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:
- No surprises
- No hourly charges
- Everyone pays the same fair rate for the same service
-
Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.
-
Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.
-
We are drain and sewer specialists, not general plumbers. That focus means:
- Faster response times
- Service technicians with unmatched expertise
- Trucks fully stocked with industry-specific equipment
- Solutions built to last
Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.
-
Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.
Hear From Our Customers
-
Charlotte Schaub
-
Emily Herrod
-
Judith Taylor
-
Parth Patel
-
Wes Wright
-
Henry Byar
-
Henry Byar
-
Laurie Lawrence
-
Laurie Lawrence
-
Jameson Trinker
-
Jameson Trinker
-
jeff warner
-
Joe Fleetwood
-
Joe Fleetwood
-
Brooke Wood
-
Briana Ruiz
Matthew Corder did an amazing job helping with my clogged plumbing and replacing my toilet. From the start, he was professional, knowledgeable, and very efficient. He quickly diagnosed the issue with the clog and got everything cleared out without any hassle. Matthew handled the entire process smoothly and made sure everything was installed perfectly. He took the time to explain what he was doing, answered my questions, and left the area clean when he finished. It’s not always easy to find someone who is both skilled and dependable, but Matthew definitely exceeded expectations. If you need plumbing work done, I highly recommend Matthew Corder. Great service, great attitude, and excellent workmanship!Charlotte Schaub
Matt was very informative about the problem and knew how to fix it. He was very polite and attentive to cleaning up.Emily Herrod
Found out everything we needed to know and great service.Judith Taylor
Bradley and Brodie came down and took a look at the issue that had been affecting the store. They both were great professionals and made sure I understood the situation clearly. Would use Zoom Drain again!Parth Patel
Matthew was very professional and knowledgeable. We were needing a company to help with our plumbing emergency, and they were available to get out to our home very quickly. Would definitely use them again.Wes Wright
Matthew arrived within 2 hours of my call and repaired our collapsed drain pipe the same day.Henry Byar
Matthew arrived within 2 hours of my call and repaired our collapsed drain pipe the same day.Henry Byar
Zoom Drain is awesome. They were able to easily clear the clog in our kitchen sink. They were recommended to us by another plumbing company. Very happy with Matthew and Bradley - very knowledgeable and very professional.Laurie Lawrence
Zoom Drain is awesome. They were able to easily clear the clog in our kitchen sink. They were recommended to us by another plumbing company. Very happy with Matthew and Bradley - very knowledgeable and very professional.Laurie Lawrence
Bradley and his partner—the legal scholar Georgia Bulldog—were incredible. I've been a longtime customer of one of the big Knoxville plumbing companies, and I will be using y'all from now on. Great to work with, super friendly, and you don't act like used car salesmen. Thank you.Jameson Trinker
Bradley and his partner—the legal scholar Georgia Bulldog—were incredible. I've been a long-time customer of one of the big Knoxville plumbing companies, and I will be using y'all from now on. Great to work with, super friendly, and you don't act like used car salesmen. Thank you.Jameson Trinker
Could not ask for any better service! The technician Matthew came from Knoxville to our home in Kodak within an hour. He was very polite and respectful, and his diligence and persistence got our main sewer line unclogged. This was also completed by Matthew having to park at the road because our driveway is too steep, and he carried all his heavy equipment and tools uphill to the house several times. The person also in the office was very polite and put my service request in straightaway. If you are ever in need of their top quality services, I would highly recommend this company, and I’m a hard sell on service usually. Jeff Warnerjeff warner
Called at 9 a.m. on a Sunday and a technician was at my house before noon. Super friendly, respectful, and knowledgeable technician with great communication. Talked through options and completed job professionally and gave no-pressure advice on path forward. Will definitely use and recommend again!!Joe Fleetwood
Called at 9 a.m. on a Sunday and a technician was at my house before noon. Super friendly, respectful, and knowledgeable technician with great communication. Talked through options and completed job professionally and gave no-pressure advice on path forward. Will definitely use and recommend again!!Joe Fleetwood
Bradley was great and explained everything to me when it came to doing an inspection for replacing my sewer drain pipe!Brooke Wood
We dealt with a sewage issue at my job, and Matt literally solved it in just 30 minutes! He was so respectful and helpful; I could not be more thankful!Briana Ruiz