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Zoom Drain of Knoxville Zoom Drain of Knoxville
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MEET THE OWNERS OF Zoom Drain KNOXVILLE

Expert drain and sewer services in the Gateway to the Great Smokies

Zoom Drain Knoxville is owned by Lucas and Somer Zappe. This husband-and-wife team brings a unique blend of professional expertise and a passion for community to the heart of Tennessee. With Lucas’ 14-year background as a dedicated operating room nurse and Somer's experience in business management, they've embarked on an exciting journey together.

Lucas holds a bachelor’s degree in nursing and has spent nearly a decade and a half as an operating room nurse. His nursing career has honed his problem-solving skills and instilled in him the value of teamwork and efficient communication. These qualities have become invaluable assets in the world of business ownership. As a nurse, Lucas has learned the importance of swift problem-solving and the significance of collaboration in achieving shared goals. These invaluable traits have seamlessly transitioned into their entrepreneurial endeavors.

Somer's background brings a fresh perspective to the team. Armed with a bachelor’s degree in business management and experience gained during her tenure at a mortgage company, Somer's skill set complements Lucas’ medical expertise. Her business acumen and eye for opportunities have been pivotal in their entrepreneurial journey.

Lucas and Somer embarked on a quest to find the perfect business opportunity in Knoxville, and their search led them to Zoom Drain. The company's culture, openness to franchisees, and rapid growth trajectory resonated with their vision. They recognized Zoom Drain as the ideal choice, balancing a proven concept with a thriving market and robust support. Zoom Drain's year-round, recession-resistant, and essential services perfectly aligned with Lucas and Somer's criteria for a successful business venture.

The Zappes fell in love with Knoxville and made it their home in March 2022. They appreciate the city's proximity to scenic mountains for hiking and nearby lakes for boating. The vibrant downtown area provides a safe and enjoyable environment for them to unwind and explore.

Lucas and Somer enjoy outdoor activities, hitting the gym, and pursuing their individual interests in their free time. Lucas is passionate about music and enjoys playing the guitar. Their lives recently experienced a delightful transformation with the arrival of their baby girl, Everett, promising a future filled with new hobbies and family adventures.

Lucas and Somer Zappe's mission is to provide top-notch drain cleaning services while embracing the vibrant Knoxville community. Zoom Drain Knoxville is more than just a business; it's a testament to their dedication, teamwork, and love for their newfound home.

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Areas We Serve
Knoxville, TN 37922
Unclogging Drains Near You
  • Alcoa
  • Clinton
  • Corryton
  • Dandridge
  • Friendsville
  • Gatlinburg
  • Alcoa
  • Clinton
  • Corryton
  • Dandridge
  • Friendsville
  • Gatlinburg
  • Greenback
  • Heiskell
  • Jefferson City
  • Knoxville
  • Kodak
  • Lenoir City
  • Loudon
  • Louisville
  • Maryville
  • New Market
  • Newport
  • Oak Ridge
  • Pigeon Forge
  • Powell
  • Rockford
  • Sevierville
  • Seymour
  • Strawberry Plains

Our FAQs

  • Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.

  • Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.

  • Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues

  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)

  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service

  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

Hear From Our Customers

    Brad and Brody did an amazing job, in and out super quick.
    Brianna Johnson
    Awesome communication, thorough and informative. Mathew is an overall go-getter.
    Lori Severs
    Great experience! Fast on the job and speedy repair!
    Caleb Johnson
    Everyone who came out to help with the cracked sewer line was amazing.
    Lola Neisius
    Matt did a fantastic job trying to clear my clogged drain.
    George Omley
    Excellent customer service and professional assistance.
    Victor Esquea
    Trust matters. I will absolutely use them again.
    Trenton Harrell
    Awesome service, friendly and thorough. Got to the bottom of the issue quickly.
    Lynda Stabler
    Great guy, very nice and professional.
    Erik Horner
    It was a major clog and he worked diligently until the water flowed perfectly!
    Joseph Van Hook
    Matthew was very knowledgeable, respectful, and helpful.
    Tracy Roach
    Very personable, great customer service. Did amazing work.
    Mackenzie Erker
    What impressed me most was his integrity—it’s rare to find someone this trustworthy and kind.
    Yan Zhang
    He had the drain cleared and flowing in no time.
    Tnwhiteboy Tnwhiteboy
    Extremely professional and considerate of my needs.
    Jon Cope
    Was really great and helped out a lot, answered all my questions.
    Christopher Jones
Brad and Brody did an amazing job, in and out super quick. My water had completely gone out upstairs, and they showed up the same day. They were very respectful, polite, and friendly. I will recommend Zoom Drain over and over. In a world when you can barely get people to show up, I would give them 10 stars if I could.
Brianna Johnson
I never met a plumber that I liked; I finally found one! I highly recommend! Awesome communication, thorough and informative. Mathew is an overall go-getter. He didn’t stop until he figured it out and stayed with it! Thank you, Mathew and Zoom, for another awesome service! Go Zoom!!!
Lori Severs
Great experience! Fast on the job and speedy repair! My drain was clogged, and they used this new hydrojet machine, and it was amazing! Couldn’t be more satisfied!
Caleb Johnson
Zoom Drain was very responsive and easy to work with. I contacted them on a Monday night, and Tuesday afternoon they were at my house clearing my drains. Everyone who came out to help with the cracked sewer line was amazing. Matthew took the time to explain things and give options, and Bradley was very efficient in clearing the roots. I would highly recommend Zoom Drain Knoxville!
Lola Neisius
Matt did a fantastic job trying to clear my clogged drain. I had worked on clearing it without success myself for several hours. Unfortunately, the clog was beyond repair by normal methods. I had to cut the 73-year-old steel drain line out and repair by replacement. The drain is working perfectly now.
George Omley
Thanks for your help and support, excellent customer service and professional assistance. I really appreciate your efficient response.
Victor Esquea
Character matters. These guys helped me at my assisted living facility. What needs to be done will be done, what doesn't need to be done won't get done. Trust matters. I will absolutely use them again. Brad was patient and thorough. Lucas, the owner, had great follow-up.
Trenton Harrell
Matt Corder came out to DG 13627. Awesome service, friendly and thorough. Got to the bottom of the issue quickly. Keep this one!
Lynda Stabler
Great guy, very nice and professional. Explained what was done and what needed to be done to fix further issues. Would recommend this company.
Erik Horner
Matthew with Zoom Drain did a great job with unclogging my kitchen sink! It was a major clog, and he worked diligently until the water flowed perfectly!
Joseph Van Hook
Wonderful service, very fast and professional! He came out within an hour of my call. Matthew was very knowledgeable, respectful, and helpful. He explained everything he was doing and made the whole process as painless as possible. He was very thorough, and within two hours our main line clog was cleared and ready to go. Highly recommend!
Tracy Roach
Matt came out, gave me a quote, and cleared my French drain. Very personable, great customer service. Showed me a video of my drain. Did amazing work.
Mackenzie Erker
I had a great experience with Lucas, who is also the owner. He came to my house to fix a clogged kitchen sink and was extremely honest and professional. Unlike some other companies, he didn’t try to sell me unnecessary products or services. He carefully checked the faucet and the pipes, explained everything clearly, and reassured me that it wasn’t a serious problem. He even showed me how to handle it myself in the future. What impressed me most was his integrity—he didn’t charge me anything for the visit. It’s rare to find someone this trustworthy and kind. Highly recommend!
Yan Zhang
Did an excellent job. He had the drain cleared and flowing in no time. Thank you.
Tnwhiteboy Tnwhiteboy
Matt was absolutely great! Extremely professional and considerate of my needs. Yes, I’d recommend and ask for Matt!
Jon Cope
Can’t remember the guy's name, Matt maybe, was really great and helped out a lot, answered all my questions.
Christopher Jones
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