Top
Zoom Drain of Knoxville Zoom Drain of Knoxville
Zoom Drain of Knoxville Change Locations

MEET THE OWNERS OF Zoom Drain KNOXVILLE

Expert drain and sewer services in the Gateway to the Great Smokies

Zoom Drain Knoxville is owned by Lucas and Somer Zappe. This husband-and-wife team brings a unique blend of professional expertise and a passion for community to the heart of Tennessee. With Lucas’ 14-year background as a dedicated operating room nurse and Somer's experience in business management, they've embarked on an exciting journey together.

Lucas holds a bachelor’s degree in nursing and has spent nearly a decade and a half as an operating room nurse. His nursing career has honed his problem-solving skills and instilled in him the value of teamwork and efficient communication. These qualities have become invaluable assets in the world of business ownership. As a nurse, Lucas has learned the importance of swift problem-solving and the significance of collaboration in achieving shared goals. These invaluable traits have seamlessly transitioned into their entrepreneurial endeavors.

Somer's background brings a fresh perspective to the team. Armed with a bachelor’s degree in business management and experience gained during her tenure at a mortgage company, Somer's skill set complements Lucas’ medical expertise. Her business acumen and eye for opportunities have been pivotal in their entrepreneurial journey.

Lucas and Somer embarked on a quest to find the perfect business opportunity in Knoxville, and their search led them to Zoom Drain. The company's culture, openness to franchisees, and rapid growth trajectory resonated with their vision. They recognized Zoom Drain as the ideal choice, balancing a proven concept with a thriving market and robust support. Zoom Drain's year-round, recession-resistant, and essential services perfectly aligned with Lucas and Somer's criteria for a successful business venture.

The Zappes fell in love with Knoxville and made it their home in March 2022. They appreciate the city's proximity to scenic mountains for hiking and nearby lakes for boating. The vibrant downtown area provides a safe and enjoyable environment for them to unwind and explore.

Lucas and Somer enjoy outdoor activities, hitting the gym, and pursuing their individual interests in their free time. Lucas is passionate about music and enjoys playing the guitar. Their lives recently experienced a delightful transformation with the arrival of their baby girl, Everett, promising a future filled with new hobbies and family adventures.

Lucas and Somer Zappe's mission is to provide top-notch drain cleaning services while embracing the vibrant Knoxville community. Zoom Drain Knoxville is more than just a business; it's a testament to their dedication, teamwork, and love for their newfound home.

Need Drain
Service ASAP?

Areas We Serve
Knoxville, TN 37922
Unclogging Drains Near You
  • Alcoa
  • Clinton
  • Corryton
  • Dandridge
  • Friendsville
  • Gatlinburg
  • Alcoa
  • Clinton
  • Corryton
  • Dandridge
  • Friendsville
  • Gatlinburg
  • Greenback
  • Heiskell
  • Jefferson City
  • Knoxville
  • Kodak
  • Lenoir City
  • Loudon
  • Louisville
  • Maryville
  • New Market
  • Newport
  • Oak Ridge
  • Pigeon Forge
  • Powell
  • Rockford
  • Sevierville
  • Seymour
  • Strawberry Plains

Our FAQs

  • Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.

  • Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.

  • Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues

  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)

  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service

  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

Hear From Our Customers

    Very professional, he notified me before he showed up, was polite and efficient, communicated well and helped diagnose my house's plumbing issue.
    Shannon Beierle
    Devin was very kind and listened to my concerns.
    rosemary bright
    He was informative, polite, and you could tell he truly cared about his work.
    CJ Gerber
    It’s Sunday, difficult to book anybody for the same day and Zoom Drain came through!
    L
    Matt did a great job in an emergency situation.
    chris hendrix
    Matt was a very professional and polite young man.
    Stacey Overholt
    He was kind and professional and got the job done quick.
    Anna H. H.
    Very knowledgeable and able to identify the problem immediately.
    Michele Lion
    We are thoroughly pleased with the work that was performed and would happily recommend Devon and his team to anyone needing exterior drainage mitigation.
    Karl Stewart
    Was amazed with the level of professionalism and the cost of the total service.
    Jerden Hunley
    Matt was super professional and informative.
    Joey Ladnier
    The drain was extremely difficult to unclog and they hung in there and did an exceptionally good job.
    Lynn Peterson
    They were very honest about my situation.
    Ginny Lane Kelly
    They walked me through the different options to take care of the drainage issue.
    John Pender
    Matt and Devin were expedient and knowledgeable.
    Jason Jones
    They came out and checked it for free and replaced it for a very reasonable price.
    Kerrie Nelson
Devin with Zoom Drain was fantastic. Very professional, he notified me before he showed up, was polite and efficient, communicated well, and helped diagnose my house's plumbing issue. Will absolutely use Zoom Drain again in the future for any plumbing needs!
Shannon Beierle
Devin was very kind and listened to my concerns. I was getting a quote for yard drainage. Customer service was excellent!
rosemary bright
Mathew was awesome. He was informative, polite, and you could tell he truly cared about his work. He was not able to clear our clog, but he never gave up. He tried numerous different options to try to clear it, and when he couldn’t, he came up with a plan B. Many people these days would have given up after attempt one and just told me I need to pay for the higher service or, worst-case scenario, scope.
CJ Gerber
One word, EXCELLENT! Zoom Drain fixed the issue! Little background… It’s Sunday, difficult to book anybody for the same day and Zoom Drain came through! Particularly Matt the service tech, he was polite, courteous and knew his stuff, worked tirelessly to fix the problem… and sure he did! Thank you, Matt, thank you, Zoom Drain! Definitely recommend them!
L
Matt did a great job in an emergency situation. Professional, courteous, and efficient.
chris hendrix
Matt was a very professional and polite young man that knew his trade very well.
Stacey Overholt
Matt did a great job fixing our clogged toilet! He was kind and professional and got the job done quick.
Anna H. H.
Very knowledgeable and was able to identify the problem immediately for the property.
Michele Lion
We were experiencing exterior drainage issues that were causing water to leak into our backyard shed as well as flood the garage through a concrete block wall. We called several companies to come out and provide a quote for the necessary work. Devon from Zoom Drain was the first available to quote as well as perform the work. We were impressed with his level of knowledge, his empathy to our situation, as well as the honest and objective feedback he provided to a few solutions that were available. Devon and his team were able to come out just a few days later, prior to the next heavy rains, and properly seal the problem area while installing new French drains. We purposely waited a few days to write this review. We wanted to see how Devon’s proposed solution was going to perform. Needless to say, the heavens opened up last night with torrential downpours and all of our previous problem areas stayed dry. We are thoroughly pleased with the work that was performed and would happily recommend Devon and his team to anyone needing exterior drainage mitigation.
Karl Stewart
After-hours call for a drain stopped up. Communication was great and they arrived shortly before 9 p.m. I was amazed with the level of professionalism and the cost of the total service. Matthew is a great representative of the company, and I would gladly welcome him back for any future service needs.
Jerden Hunley
Matt was super professional and informative. Would recommend this company in a heartbeat.
Joey Ladnier
Devin and Matt were knowledgeable, informative, and courteous. The drain was extremely difficult to unclog, and they hung in there and did an exceptionally good job. I highly recommend them and Zoom.
Lynn Peterson
Great experience. They were very honest about my situation, and although it was out of their scope of practice, they gave me suggestions on what needed done.
Ginny Lane Kelly
The entire experience was a real positive one. They walked me through the different options to take care of the drainage issue. They also made us aware of any potential issues with the design we had thought of, which was great.
John Pender
Matt and Devin were expedient, knowledgeable, and got the job done with no hassle.
Jason Jones
Zoom Drain was great! They are very respectful and kind. Our 8-year-old sump pump that was installed by a company that is no longer in business was making a terrible sound. They came out and checked it for free. We determined that it was at the end of its life, and they replaced it for a very reasonable price. I will definitely use them again.
Kerrie Nelson
1 /