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MEET THE OWNERS OF Zoom Drain KNOXVILLE

Expert drain and sewer services in the Gateway to the Great Smokies

Zoom Drain Knoxville is owned by Lucas and Somer Zappe. This husband-and-wife team brings a unique blend of professional expertise and a passion for community to the heart of Tennessee. With Lucas’ 14-year background as a dedicated operating room nurse and Somer's experience in business management, they've embarked on an exciting journey together.

Lucas holds a bachelor’s degree in nursing and has spent nearly a decade and a half as an operating room nurse. His nursing career has honed his problem-solving skills and instilled in him the value of teamwork and efficient communication. These qualities have become invaluable assets in the world of business ownership. As a nurse, Lucas has learned the importance of swift problem-solving and the significance of collaboration in achieving shared goals. These invaluable traits have seamlessly transitioned into their entrepreneurial endeavors.

Somer's background brings a fresh perspective to the team. Armed with a bachelor’s degree in business management and experience gained during her tenure at a mortgage company, Somer's skill set complements Lucas’ medical expertise. Her business acumen and eye for opportunities have been pivotal in their entrepreneurial journey.

Lucas and Somer embarked on a quest to find the perfect business opportunity in Knoxville, and their search led them to Zoom Drain. The company's culture, openness to franchisees, and rapid growth trajectory resonated with their vision. They recognized Zoom Drain as the ideal choice, balancing a proven concept with a thriving market and robust support. Zoom Drain's year-round, recession-resistant, and essential services perfectly aligned with Lucas and Somer's criteria for a successful business venture.

The Zappes fell in love with Knoxville and made it their home in March 2022. They appreciate the city's proximity to scenic mountains for hiking and nearby lakes for boating. The vibrant downtown area provides a safe and enjoyable environment for them to unwind and explore.

Lucas and Somer enjoy outdoor activities, hitting the gym, and pursuing their individual interests in their free time. Lucas is passionate about music and enjoys playing the guitar. Their lives recently experienced a delightful transformation with the arrival of their baby girl, Everett, promising a future filled with new hobbies and family adventures.

Lucas and Somer Zappe's mission is to provide top-notch drain cleaning services while embracing the vibrant Knoxville community. Zoom Drain Knoxville is more than just a business; it's a testament to their dedication, teamwork, and love for their newfound home.

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Areas We Serve
Knoxville, TN 37922
Unclogging Drains Near You
  • Alcoa
  • Clinton
  • Corryton
  • Dandridge
  • Friendsville
  • Gatlinburg

Our FAQs

  • Yes. In fact, we’re proud to be a referral partner for many plumbing and mechanical contractors. Because we don’t offer general plumbing, we don’t compete with them; we complement their services and can even offer referral incentives.
  • Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.

  • Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues
  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)
  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service
  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

Hear From Our Customers

    Our kitchen sink had a major clog and they were able to come out and clear the drain ASAP.
    Trent Rogers
    He showed up on time and quickly resolved our plumbing issue.
    Jeff Castleberry
    They gave me a price up front and did not push for anything extra. I would definitely use Zoom Drain in the future.
    Tony Brown
    Matt did an incredible job!
    Chris Skalet
    Matt was absolutely fantastic. He came out Sunday evening and cleared out the issue within about an hour.
    lisa keeler
    He was upfront about the diagnostics, fees, and expectations. He completed the job as needed without any pressure for unnecessary services.
    Moon Torbett
    Lucas answered honestly; if he didn't know the answer, he said he didn't know, but would give us his thoughts on what was going on.
    Donna Hatmaker
    Super kind, professional, and cares more about getting people taken care of. Excellent quick service.
    Brittani Kemp
    Not only efficient and professional, but very friendly and informed me of everything he was going to be doing. I would give him 50 stars if I could!!
    Cynthia Wooten
    Devin arrived on time, worked hard at solving my drainage issue.
    Todd Williams
    Every interaction is professional, they respond quickly to service calls and arrive on time.
    Beth S
    Always extremely cordial. Tried to keep costs to a minimum while still doing a great job. I would highly recommend.
    Denise Link
    Matthew Corder was so helpful and friendly.
    Brad Marrow
    Did a great job! Had it unplugged in mins!
    Stockton
    Devin was professional and knowledgeable. He handled my plumbing issues quickly and efficiently.
    Jennifer Jackson
    Plumber came and did a great job! He was super quick.
    C. Joy Keaton
Matt and Lucas were great to work with! Our kitchen sink had a major clog and they were able to come out and clear the drain ASAP. Highly recommend them and will certainly use them again in the future!
Trent Rogers
Matt was great. He showed up on time and quickly resolved our plumbing issue. Thanks, Matt!
Jeff Castleberry
I had an issue with a main line clog. I have never used Zoom Drain before, so I gave them a try. The two guys that came out were very professional and took great care in keeping their work area clean. The problem was explained to me and visually seen by a camera run down the drain. They identified the problem and made suggestions on a permanent fix. They gave me a price up front and did not push for anything extra. I would definitely use Zoom Drain in the future.
Tony Brown
Matt did an incredible job! I would recommend him to anyone.
Chris Skalet
Matt was absolutely fantastic. He came out Sunday evening and cleared out the issue within about an hour. Great service. Give the guy a raise! :)
lisa keeler
We needed same-day service, and Zoom Drain was very responsive, unlike others we had called. Matthew arrived in a few short hours. He was upfront about the diagnostics, fees, and expectations. He completed the job as needed without any pressure for unnecessary services and was friendly. We are very happy with how it went today. We'll definitely keep Zoom Drain in mind for future needs and will request Matthew.
Moon Torbett
Excellent response time; kept us informed when he was running a little late. Spent time to explain what was needed, gave us several options without any pressure. Also, we asked several questions; Lucas answered honestly — if he didn't know the answer, he said he didn't know, but would give us his thoughts on what was going on. Will be using this company for additional services. Service for today was a no-charge consultation without any added pressure to do any additional work.
Donna Hatmaker
Lukas came out the very next day after calling. Super kind, professional, and cares more about getting people taken care of. Excellent quick service. Explained everything and all possible options. Would most definitely use again!!!
Brittani Kemp
Devon was great!!! Not only efficient and professional, but very friendly and informed me of everything he was going to be doing. He was also able to fix the problem sooner because of his eagle eye. He straightened everything up and left a very thankful customer!!! And he was able to come quickly!!!!! I would give him 50 stars if I could!! And he loved on my fur baby and she loved him!!! Thank you does not even cover the relief and peace he gave me!!!!❤️🐶🥰
Cynthia Wooten
Devin arrived on time, worked hard at solving my drainage issue.
Todd Williams
Zoom Drain did an excellent job addressing issues related to downspout drainage. We've called them a couple of times and every interaction is professional, they respond quickly to service calls and arrive on time. The communication related to the appointment and services rendered is very good. They let you know in advance what a service will cost.
Beth S
Have made several trips out due to multiple issues. Always extremely cordial. Tried to keep costs to a minimum while still doing a great job. I would highly recommend. I cannot say enough good things about my visits.
Denise Link
Matthew Corder was so helpful and friendly. Thank you for all the help!
Brad Marrow
Did a great job! Had it unplugged in mins!
Stockton
Devin was professional and knowledgeable. He handled my plumbing issues quickly and efficiently. Will recommend him for future services.
Jennifer Jackson
Plumber came and did a great job! He was super quick. Had everything cleaned up and toilets were flushing great and our drains were clean!
C. Joy Keaton
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