Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Zoom Drain, may collect from you, and how it is used. By using our website, www.zoomdrain.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Scorpion Chat Feature

Scorpion Chat is an instant messaging service implemented by Zoom Drain to provide members of the public with an additional communication method. Scorpion Chat is provided on an as-is and as-available basis. Zoom Drain disclaims all responsibility and liability for the availability, timeliness, security or reliability of Scorpion Chat or accuracy of responses. Zoom Drain may modify, suspend or discontinue Scorpion Chat with or without notice at any time and without any liability to anyone. Use of Scorpion Chat does not trigger any sort of legal relationship. Content is intended for informational purposes only and does not constitute and shall not be relied on as professional advice.

Providing Your Information

During your chat session, you may be asked to provide us some basic information such as your name, email address, and answers to clarifying questions. Please do not share any additional personal information through Scorpion Chat. Zoom Drain is committed to your privacy and agrees to use your information for internal use only. Your information will only be disclosed in accordance with applicable local, state and federal Laws and regulations, lawful subpoena or court order. Zoom Drain may keep transcripts of your Scorpion Chat session for information, quality assurance and training purposes. Zoom Drain does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information and advice provided via the service and you hereby release Zoom Drain and the Scorpion Chat representative from any such liability.

Chat Session Agreement

With any online service, there is some level of risk when communicating over the Internet. By reading and agreeing to this legal disclaimer and/or by engaging in one of our Scorpion Chat sessions, you give permission to Zoom Drain to provide you some assistance today and to use the information you provide to us for future reporting purposes. Furthermore, you understand that while Zoom Drain will undertake efforts to protect your information, it is not responsible for any information you may enter during the chat session or that it is legally required to disclose.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (866) 225-5966 or via mail Attn: Privacy Officer, 915 S Trooper Rd., Norristown, PA 19403.