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Zoom Drain of Knoxville Change Locations

Customer Reviews

    The drain was extremely difficult to unclog and they hung in there and did an exceptionally good job.
    "Devin and Matt were knowledgeable, informative, and courteous. The drain was extremely difficult to unclog, and they hung in there and did an exceptionally good job. I highly recommend them and Zoom."
    - Lynn Peterson
    - Lynn Peterson
    They were very honest about my situation.
    "Great experience. They were very honest about my situation, and although it was out of their scope of practice, they gave me suggestions on what needed done."
    - Ginny Lane Kelly
    - Ginny Lane Kelly
    They walked me through the different options to take care of the drainage issue.
    "The entire experience was a real positive one. They walked me through the different options to take care of the drainage issue. They also made us aware of any potential issues with the design we had thought of, which was great."
    - John Pender
    - John Pender
    Matt and Devin were expedient and knowledgeable.
    "Matt and Devin were expedient, knowledgeable, and got the job done with no hassle."
    - Jason Jones
    - Jason Jones
    They came out and checked it for free and replaced it for a very reasonable price.
    "Zoom Drain was great! They are very respectful and kind. Our 8-year-old sump pump that was installed by a company that is no longer in business was making a terrible sound. They came out and checked it for free. We determined that it was at the end of its life, and they replaced it for a very reasonable price. I will definitely use them again."
    - Kerrie Nelson
    - Kerrie Nelson
    Zoom Drain was fast, honest, knowledgeable and experienced.
    "Zoom Drain was fast, honest, knowledgeable and experienced. Matt and Devin worked quickly and took the time to educate and explain our situation thoroughly to me. I believe I saved money by going with Zoom Drain from the beginning. I am glad they had the 24/7 phone line. I was able to call at 9 p.m. to understand if we were looking at an emergency or could wait till the next day. That said, Matt and Devin were here before lunchtime that next day."
    - Megan Teeter
    - Megan Teeter
    They are the only ones that were eager to take the job.
    "Great experience! Spoke with owner initially instead of a computer. Scheduled a jet service with camera. They are the only ones that were eager to take the job. Highly recommended."
    - Mike Howard
    - Mike Howard
    We really valued their personal and honest approach.
    "Zoom Drain of Knoxville Lucas (owner) as well as Matt (technician) provided a home drain inspection service utilizing advanced camera equipment which gave us instant results as well as providing us with a written evaluation for our records. We really valued their personal and honest approach, the fact that they were dealing with uninformed homeowners concerning septic/drainage system requirements, limitations and potential problems, the work done actually generated their minimum quoted fee for service—an outstanding and appreciated situation for folks both retired and having a relatively fixed income. In the future, should any issues arise, we would not hesitate to call Zoom Drain of Knoxville again. Mike & Sandie Jacob, June 2026"
    - Sandra Jacob
    - Sandra Jacob
    The technician Matthew was very professional and courteous.
    "The technician Matthew was very professional and courteous. Zoom Drain scheduled my service while I was on vacation through text messages, as we had no cell service. Awesome company to work with."
    - Jason Jones
    - Jason Jones
    Took the time to go the extra mile for us.
    "Responsive, timely, helpful, insightful, knowledgeable. Took the time to go the extra mile for us. Easy to work with and competitive rates."
    - Ryan Anderson
    - Ryan Anderson
    Zoom Drain was incredibly quick, professional and had very good communication with my questions.
    "Zoom Drain was incredibly quick, professional and had very good communication with my questions. Would HIGHLY recommend them to anyone."
    - Matt Niziol
    - Matt Niziol
    Bradley Shepherd was prompt, friendly, informative and provided some long-term guidance on prevention.
    "I requested an appointment at 7:05 AM and work was completed by 10:15 AM. Bradley Shepherd was prompt, friendly, informative and provided some long-term guidance on prevention."
    - Lee Toney
    - Lee Toney
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