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Zoom Drain of Knoxville Change Locations

Customer Reviews

    Matt was SO communicative and prompt, as well as capable.
    "Matt was SO communicative and prompt, as well as capable. He was very patient; none of my questions were too dumb for him to take the time to explain the answers to thoroughly. We had some plumbing emergencies that we weren’t sure how we were going to solve without digging up the backyard, and Matt was able to offer an alternative solution that not only saved us thousands but took care of the problem and set us up for future success should we have more issues with plumbing. They took care of the work efficiently, cleaned up, and we felt like their pricing was incredibly reasonable. Lucas, the owner, is also very prompt and customer-centric. We will definitely be recommending Zoom Drain to friends and family and look forward to working with them again in the future!"
    - Jennifer Brown
    - Jennifer Brown
    Very professional, he notified me before he showed up, was polite and efficient, communicated well and helped diagnose my house's plumbing issue.
    "Devin with Zoom Drain was fantastic. Very professional, he notified me before he showed up, was polite and efficient, communicated well, and helped diagnose my house's plumbing issue. Will absolutely use Zoom Drain again in the future for any plumbing needs!"
    - Shannon Beierle
    - Shannon Beierle
    Devin was very kind and listened to my concerns.
    "Devin was very kind and listened to my concerns. I was getting a quote for yard drainage. Customer service was excellent!"
    - rosemary bright
    - rosemary bright
    He was informative, polite, and you could tell he truly cared about his work.
    "Mathew was awesome. He was informative, polite, and you could tell he truly cared about his work. He was not able to clear our clog, but he never gave up. He tried numerous different options to try to clear it, and when he couldn’t, he came up with a plan B. Many people these days would have given up after attempt one and just told me I need to pay for the higher service or, worst-case scenario, scope."
    - CJ Gerber
    - CJ Gerber
    It’s Sunday, difficult to book anybody for the same day and Zoom Drain came through!
    "One word, EXCELLENT! Zoom Drain fixed the issue! Little background… It’s Sunday, difficult to book anybody for the same day and Zoom Drain came through! Particularly Matt the service tech, he was polite, courteous and knew his stuff, worked tirelessly to fix the problem… and sure he did! Thank you, Matt, thank you, Zoom Drain! Definitely recommend them!"
    - L
    - L
    Matt did a great job in an emergency situation.
    "Matt did a great job in an emergency situation. Professional, courteous, and efficient."
    - chris hendrix
    - chris hendrix
    Matt was a very professional and polite young man.
    "Matt was a very professional and polite young man that knew his trade very well."
    - Stacey Overholt
    - Stacey Overholt
    He was kind and professional and got the job done quick.
    "Matt did a great job fixing our clogged toilet! He was kind and professional and got the job done quick."
    - Anna H. H.
    - Anna H. H.
    Very knowledgeable and able to identify the problem immediately.
    "Very knowledgeable and was able to identify the problem immediately for the property."
    - Michele Lion
    - Michele Lion
    We are thoroughly pleased with the work that was performed and would happily recommend Devon and his team to anyone needing exterior drainage mitigation.
    "We were experiencing exterior drainage issues that were causing water to leak into our backyard shed as well as flood the garage through a concrete block wall. We called several companies to come out and provide a quote for the necessary work. Devon from Zoom Drain was the first available to quote as well as perform the work. We were impressed with his level of knowledge, his empathy to our situation, as well as the honest and objective feedback he provided to a few solutions that were available. Devon and his team were able to come out just a few days later, prior to the next heavy rains, and properly seal the problem area while installing new French drains. We purposely waited a few days to write this review. We wanted to see how Devon’s proposed solution was going to perform. Needless to say, the heavens opened up last night with torrential downpours and all of our previous problem areas stayed dry. We are thoroughly pleased with the work that was performed and would happily recommend Devon and his team to anyone needing exterior drainage mitigation."
    - Karl Stewart
    - Karl Stewart
    Was amazed with the level of professionalism and the cost of the total service.
    "After-hours call for a drain stopped up. Communication was great and they arrived shortly before 9 p.m. I was amazed with the level of professionalism and the cost of the total service. Matthew is a great representative of the company, and I would gladly welcome him back for any future service needs."
    - Jerden Hunley
    - Jerden Hunley
    Matt was super professional and informative.
    "Matt was super professional and informative. Would recommend this company in a heartbeat."
    - Joey Ladnier
    - Joey Ladnier
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