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Zoom Drain of Richmond Zoom Drain of Richmond
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Customer Reviews

    This team does exceptional work from start to finish! Thanks to Kris, who saved my wife and myself after a horrible experience with other service plumbers.
    "Amy is the absolute best! This team does exceptional work from start to finish! I recommend anyone wanting the best work done with today's technology and professional work. Thanks to Kris, who saved my wife and myself after a horrible experience with other service plumbers. We are letting our friends and family know what a great team you all are. Thanks again! :)"
    - Mr M
    - Mr M
    Roto Rooter asked me a couple of thousand dollars to get that hose out. Zoom did it for less than $600.
    "Zoom Drain is #1. Roto Rooter came to my laundromat two years ago. While they worked on the drain pipe, they left a jet hose. They asked me a couple of thousand dollars to get that hose out. Zoom did it for less than $600. Thank you so much, guys."
    - Kyung Choi
    - Kyung Choi
    Chris and Amy went above and beyond for me. I'm so very grateful for them. I'm so happy to have worked with them.
    "I had a wonderful experience with Zoom Drain. They were outstanding and answered all my questions and explained things very well on a level I would understand. They were very experienced and had a tremendous amount of knowledge. They arrived right on time when they were scheduled to arrive. They treated me as their first priority and they made me feel very valued and important as their client. And they also always kept me updated on everything. I would definitely recommend everyone to contact them if you ever need assistance. They did a wonderful job. Chris and Amy went above and beyond for me. I'm so very grateful for them. I'm so happy to have worked with them."
    - shanna boswell
    - shanna boswell
    I had a full-on house emergency with the main sewer line clogged. They took their time, cleaned it thoroughly, and explained everything, with upfront pricing.
    "Very responsive and quick — got an appointment less than 24 hours from my request. I had a full-on house emergency with the main sewer line clogged from my house to the county lines, and it exploded in my half bath downstairs. They took their time, cleaned it thoroughly, and explained everything, with upfront pricing. They did camera diagnostics. I went with the hydro jetting due to the sludge buildup."
    - vanessa roehm
    - vanessa roehm
    He went above and beyond to thoroughly diagnose what was before him. He tackled the horrific clog and literally kicked ass with muscle, walking me through every single detail!
    "I can't say enough about how honest and caring this team has been to us! Starting with Amy — I really was in despair yesterday with a failed clog repair, and you were very kind and understanding. You immediately reached out to your team to see who was closest to reach me at the end of a workday. Chris came by very concerned about our issues. He went above and beyond to thoroughly diagnose what was before him. He tackled the horrific clog and literally kicked ass with muscle, walking me through every single detail. I'm so happy to have found this team! The cleanout looks amazing. I thank you all and I'm telling everyone to reach out to you for service!"
    - Mrs.C
    - Mrs.C
    He went above and beyond to thoroughly diagnose what was before him. He tackled the horrific clog and literally kicked ass with muscle, walking me through every single detail!
    "I can't say enough about how honest and caring this team has been to us! Starting with Amy — I really was in despair yesterday with a failed clog repair, and you were very kind and understanding. You immediately reached out to your team to see who was closest to reach me at the end of a workday. Chris came by, very concerned about our issues. He went above and beyond to thoroughly diagnose what was before him. He tackled the horrific clog and literally kicked ass with muscle, walking me through every single detail. I'm so happy to have found this team! The cleanout looks amazing. I thank you all, and I'm telling everyone to reach out to you for service! 🙂‍↔️😃"
    - Tina Reynolds
    - Tina Reynolds
    Kristopher and Jeremiah were amazing. They worked so hard.
    "Kristopher and Jeremiah were amazing. They worked so hard. It was not a fun job, but they did great."
    - Dorothy Rilee
    - Dorothy Rilee
    Flat-rate, transparent pricing and professional, friendly service with helpful explanations every step of the way.
    "Another local plumbing service advertised having "advanced technology" (camera inspection, hydro jetting) and the expertise to diagnose and repair our drain issue, then called the day of to admit to having none of the above and cancel the appointment. Zoom Drain responded to the call promptly and were onsite in less than two hours. Flat-rate, transparent pricing and professional, friendly service with helpful explanations every step of the way by technician Kristopher ensured a job done well the first time. Highly recommended, would use again."
    - Samer Meshreki
    - Samer Meshreki
    They carefully traced the issue and identified the root cause of the flooding we had all been experiencing during heavy rains.
    "We had an excellent experience with the team from Zoom Drain. They arrived right on time, were incredibly friendly and professional, and really took the time to investigate a complicated drainage issue affecting multiple neighboring properties. What stood out most was how thorough and helpful they were. They answered all of our questions, suggested practical solutions, and even went to our neighbor’s house themselves to request access to inspect the connected storm drain system. They carefully traced the issue and identified the root cause of the flooding we had all been experiencing during heavy rains. Thanks to their persistence and expertise, we finally have clarity and a path forward to resolve the problem. Highly recommend this team for anyone dealing with drainage or stormwater issues."
    - Swetha S
    - Swetha S
    He went about his work quickly and efficiently, and the outcome was as desired.
    "Chris showed up when I was told he would. Very professional. I showed him the issues I was having and where everything was and helped him park, close to the location needing to be serviced. He went about his work quickly and efficiently, and the outcome was as desired."
    - Malcolm Agnew
    - Malcolm Agnew
    They work, thanks to our friends at Zoom.
    "Our store has them on speed dial. Our old pipes are cranky and probably too small, but they work, thanks to our friends at Zoom."
    - BILL KIEFFER
    - BILL KIEFFER
    We were super happy with the help we received by Zoom to unclog our drains!
    "We were super happy with the help we received by Zoom to unclog our drains! Very friendly and efficient!"
    - Diana Palese
    - Diana Palese
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