Meet the Owners
Wayne and Robert Koehler, the owners of Zoom Drain Columbus, along with Operations Manager Brooke Hokes, bring a wealth of expertise and a deep connection to the Columbus community. Wayne, with an MBA from Case Western and a BS in Finance from Westminster College, has extensive experience in banking and affordable housing, offering exceptional financial management and strategic planning. Robert, an MBA graduate from the University of Notre Dame with a BS in Accounting and Finance from St. John's University, has a robust background in corporate development and technology, providing innovative insight as the Franchisee Marketing Point of Contact. Brooke, drawing on her leadership roles at TWO MEN AND A TRUCK, brings a strong focus on customer care and operational excellence to the team.
The Koehlers and Brooke share a passion for serving the Columbus community, inspired by the city’s vibrant blend of urban and rural living, diverse culture, and welcoming spirit. Since relocating to Columbus in 2017, Wayne and Robert have embraced the area’s growth and unique character, channeling their expertise into building a trusted local business. Their leadership not only focuses on delivering excellent service but also creating opportunities that contribute to the region’s economic and social well-being.
By adding five new jobs within their first three months, the team demonstrates a commitment to fostering local talent and supporting the community they proudly call home. Guided by their values of integrity, transparency, and quality, Wayne, Robert, and Brooke are excited to build strong relationships, provide meaningful solutions, and make a lasting impact on Columbus.
Need Drain
Service ASAP?
- Blacklick
- Brice
- Canal Winchester
- Columbus
- Delaware
- Dublin
- Blacklick
- Brice
- Canal Winchester
- Columbus
- Delaware
- Dublin
- Galena
- Galloway
- Grove City
- Groveport
- Hilliard
- Johnstown
- Lewis Center
- Lithopolis
- Magnetic Springs
- Marysville
- New Albany
- Pickerington
- Plain City
- Powell
- Reynoldsburg
- Sunbury
- Unionville Center
- Westerville
Our FAQs
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Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.
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Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.
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Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.
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If it involves a drain or sewer line, we handle it!
From simple clogs to major line replacements, we specialize in:
- Kitchen, bathroom, and floor drains
- Sewer main lines
- Tree root intrusions
- Grease buildup
- Broken or collapsed pipes
- Preventative maintenance plans for recurring issues
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Every Zoom Drain technician is:
- Background-checked and drug-tested
- Extensively trained in drain and sewer systems
- Equipped with the latest tools and technology
- Committed to cleanliness and respect (we wear booties and use red mats)
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Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:
- No surprises
- No hourly charges
- Everyone pays the same fair rate for the same service
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Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.
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Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.
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We are drain and sewer specialists, not general plumbers. That focus means:
- Faster response times
- Service technicians with unmatched expertise
- Trucks fully stocked with industry-specific equipment
- Solutions built to last
Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.
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Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.
Hear From Our Customers
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Brian
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rachkel yung
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Naomi Brook
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Cindy Rivera
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Roberta Morton
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Nick Headlee
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Woody Drake
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Rich Williamson
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Maura Rose
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Phillip Borders
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TJ B
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Matthew Maker
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Maqueli Eldredge
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Justin
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Allison Smith
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M O
Dustin was awesome. Showed up on time and was professional. He did a quick job and didn’t even wake up my daughter.Brian
Dustin is seriously so amazing and helpful! I was seriously freaking out until he showed up! He explained everything very well and was done super quickly! I cannot recommend these guys enough!rachkel yung
Dustin arrived quickly and double-checked all sinks and drains after a home inspection. He was professional and efficient. Very pleasant to work with. Highly recommend and would use again!Naomi Brook
Dustin checked everything out and was very thorough. Very knowledgeable. Would highly recommend.Cindy Rivera
Came out the same day I called on Christmas Eve for a sewer backup in our basement and spent the time needed to get the drain flow cleared. Answered a lot of questions. Very professional. Very courteous. Also gave us a good reference for a cleanup company.Roberta Morton
I don’t normally leave reviews, but this company has been amazing to us. They have done two repairs to our old (new to us) house. Both repairs have been of the utmost quality. They have been a godsend to us with the pricing and timing of repairs. We have had some shady tradesmen in the past, but these cats came out and did what needed to be done and weren’t trying to sell us something we didn’t need. We will be using Zoom for any of our plumbing repairs in the future, without a doubt. Thank you, guys! God bless!Nick Headlee
Dustin did his absolute best to take care of us, strongly recommend!Woody Drake
We had a major kitchen sink clog. Dustin and Brooke did a fantastic job identifying and fixing the problem. They also provided great advice to help prevent this from happening again! I would highly recommend Zoom Drain and Dustin and Brooke to take care of drain clog issues!Rich Williamson
We couldn’t be more thankful for Zoom Drain, who, after contacting multiple plumbers, was the only one who showed honesty and true care for the homeowners they help. The response time was extremely fast, and the level of knowledge unmatched. We’ll forever be repeat customers. Thank you so much!Maura Rose
Dustin and Brooke from Zoom Drain were so nice, respectful, and did a good job for us. They explained everything in detail and were upfront about cost. I highly recommend them.Phillip Borders
We, at Powell Roofing Company, frequently recommend Zoom Drain Columbus to the homeowners we meet.TJ B
Dustin came to my home and unclogged all my drains! He was happy to help! Thanks!Matthew Maker
They do a great job! Affordable and reliable! Always use them and recommend to family and friends!Maqueli Eldredge
Owner cares about his business and it shows in his actions!Justin
Fast service!! Delightful crew and very knowledgeable! Thank you, Zoom!Allison Smith
We hired Zoom to help with an intermittent sewage smell we have had in our house for a number of years. After having several different companies not find any problems over the years, Dustin and Brooke from Zoom came out to assess the issue. Besides being very friendly and easy to work with, they were very professional and respectful of our space throughout their work. They spent a number of hours doing various tests, even coming back another day, to try and pinpoint the problem. They were able to find the issue and fix it while they were here. We were so impressed with them and cannot praise them highly enough. If we have any further issues, we will definitely call Zoom.M O