Meet the Owners
Wayne and Robert Koehler, the owners of Zoom Drain Columbus, along with Operations Manager Brooke Hokes, bring a wealth of expertise and a deep connection to the Columbus community. Wayne, with an MBA from Case Western and a BS in Finance from Westminster College, has extensive experience in banking and affordable housing, offering exceptional financial management and strategic planning. Robert, an MBA graduate from the University of Notre Dame with a BS in Accounting and Finance from St. John's University, has a robust background in corporate development and technology, providing innovative insight as the Franchisee Marketing Point of Contact. Brooke, drawing on her leadership roles at TWO MEN AND A TRUCK, brings a strong focus on customer care and operational excellence to the team.
The Koehlers and Brooke share a passion for serving the Columbus service areas, inspired by the city’s vibrant blend of urban and rural living, diverse culture, and welcoming spirit. Since relocating to Columbus in 2017, Wayne and Robert have embraced the area’s growth and unique character, channeling their expertise into building a trusted local business. Their leadership not only focuses on delivering excellent service but also creating opportunities that contribute to the region’s economic and social well-being.
By adding five new jobs within their first three months, the team demonstrates a commitment to fostering local talent and supporting the community they proudly call home. Guided by their values of integrity, transparency, and quality, Wayne, Robert, and Brooke are excited to build strong relationships, provide meaningful solutions, and make a lasting impact on Columbus.
Need Drain
Service ASAP?
- Blacklick
- Brice
- Canal Winchester
- Columbus
- Delaware
- Dublin
- Blacklick
- Brice
- Canal Winchester
- Columbus
- Delaware
- Dublin
- Galena
- Galloway
- Grove City
- Groveport
- Hilliard
- Johnstown
- Lewis Center
- Lithopolis
- Magnetic Springs
- Marysville
- New Albany
- Pickerington
- Plain City
- Powell
- Reynoldsburg
- Sunbury
- Unionville Center
- Westerville
Our FAQs
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Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.
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Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.
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Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.
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If it involves a drain or sewer line, we handle it!
From simple clogs to major line replacements, we specialize in:
- Kitchen, bathroom, and floor drains
- Sewer main lines
- Tree root intrusions
- Grease buildup
- Broken or collapsed pipes
- Preventative maintenance plans for recurring issues
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Every Zoom Drain technician is:
- Background-checked and drug-tested
- Extensively trained in drain and sewer systems
- Equipped with the latest tools and technology
- Committed to cleanliness and respect (we wear booties and use red mats)
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Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:
- No surprises
- No hourly charges
- Everyone pays the same fair rate for the same service
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Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.
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Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.
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We are drain and sewer specialists, not general plumbers. That focus means:
- Faster response times
- Service technicians with unmatched expertise
- Trucks fully stocked with industry-specific equipment
- Solutions built to last
Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.
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Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.
Hear From Our Customers
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Laura Lisbon
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Val Barry
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Allison Michele
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Dennis Gomolak
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Rabbi Schneider
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Nicci
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Jessica Parent
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tomsmith91193
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Kathy Battle
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Jeff Chernauskas
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Bradford maynard
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Brady Brennan
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Don Ivers
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Rachel Kuhar
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D M
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Scott Duffy
Technicians Marcus and Derrick were excellent at explaining everything and efficiently getting everything flowing again.Laura Lisbon
Highly recommend Zoom Drain Clean! Tommy and Derrick came to the house — they were outstanding! They knew exactly what was going on with the drain line. They explained everything so I was able to understand what to expect, from the service to the pricing. I cannot stress how thoroughly grateful I am for their help! They were honest and finished in a clean, timely manner. Thank you, Tommy and Derrick, from a very happy customer, Valerie.Val Barry
Efficient and very kind. They explained the main issues with my plumbing thoroughly but still fixed the original issue. They sent a quote on how to fix the other ongoing issues as well.Allison Michele
Good customer service, and great communication. Zoom Drain replaced my underground PVC pipe that was broken. I was happy with the service and attention to detail.Dennis Gomolak
Thomas was awesome! He assessed how to clear out my severely clogged driveway drains (that had caused my garage to flood with the recent storms), and gave me alternative options if his attempts were unsuccessful. He was very knowledgeable, professional, and successfully cleared out the drains, while also assuring that the drain water flowed out to the proper location. And then he cleaned up after he completed the job. Additionally, the cost was very reasonable. Zoom Drain was able to get out to help us soon after I contacted them, while other companies were too busy to help me. I highly recommend them!Rabbi Schneider
I had a great experience with Andy! He is very knowledgeable and helpful - I now understand much better the way our gutter/exterior drainage system works and how to proceed going forward. Highly recommend.Nicci
Technicians were both kind, courteous, professional, and informative. They handled our issue and got our drains working properly again. It was a pleasant experience, and they are great representatives of the company. I would definitely recommend Zoom Drain to handle your plumbing needs.Jessica Parent
I am a property manager for a small duplex community, and Thomas showed up and located the clogged sewer line. He camera'd the line and showed me where the old line was crushed where it met the road. He was able to get the line open temporarily. Thomas from Zoom Drain gave a good estimate for the sewer line replacement and within 24 hours had a crew onsite. The job consisted of removing a section of sidewalk and asphalt. By the next morning the section of sidewalk was replaced, a new section of sewer line had been installed, and the asphalt was patched. Zoom Drain was very quick and professional at a great price.tomsmith91193
The technician (Thomas) was very professional and explained in detail my plumbing issues in a way that I could understand. Great addition to the team. Thank you, Thomas.Kathy Battle
Had clog issues with a downspout. Mark and Dempsey came out to address it. Upon a camera inspection of my underground pipes, they found multiple breaks throughout the piping layout. In addition, they did attempt to jet out debris with minimal success because of the issues found. I’m going to have to review the proposal to fix as it will require a yard and landscape dig. That said, their customer service was outstanding. They answered my questions and I felt no pressure. I recommend them for similar issues.Jeff Chernauskas
Quain for the win and Zoom Drain being an absolute rockstar of a company. I reached out to Nate's Great Plumbing in Grove City for a drain issue; he referred me to the team at Zoom Drain, and I cannot say thanks enough! Quain came out and made sure we understood how the drain blasting and camera work, was upfront about pricing, and did the work that same day. When you think of exceptional customer service, personable results, and the safety and security of a job done right without price gouging and sales gimmicks, think of Zoom Drain and give them a call.Bradford maynard
We had a great experience with our sewage jetting service provided by Zoom Drain. Quain was great on-site, and Andrew did an amazing job getting us on the schedule to help us for an immediate need on the weekend. I highly recommend having them out when you need servicing at your property.Brady Brennan
From the initial call for an appointment to the clogged drain opened up, Zoom Drain was amazing to work with! I would definitely recommend them if you're having drain issues.Don Ivers
Marcus and Dempsey came out today to descale and hydro jet a sewer main pipe. They showed up on time and did not leave until the job was complete. They were both so polite, so respectful, and so very conscientious with all of their work. While working to clear the main line, there were challenges with twists and turns in the pipe. I never saw them once lose their cool or get angry. They kept working diligently and did such an excellent and thorough job. They put a camera in the line several times during the process to know exactly which hydro jet head to use and to inspect the line for debris. I cannot say enough good things about these two men. I highly recommend this company for drain and sewer cleaning. Thank you, Marcus and Dempsey!Rachel Kuhar
After the heavy rains yesterday, I found my sump pump was unable to pump water to the street and the yard was flooding due to it backing up and back out the downspout drain. I contacted Zoom and was able to make an appointment right away online. A tech arrived within a couple of hours. He was friendly, knowledgeable, and happy to answer all my questions while I watched him do the work. The pricing was good and everything was presented up front. He was able to find the blockage and get things moving again. Couldn't be happier with the service and results.D M
At all levels this company goes above and beyond. My inspection was admittedly a huge pain (my fault, not theirs), and not only did Mark take the time to get me what I needed, his supervisor also came out to bring an extra piece of equipment. At no point did they try to renegotiate the cost, and it was obvious to me they knew their trade. Rarely, if ever, do I feel this grateful after paying for a service call. Thank you!Scott Duffy