They took the time to do the job right Apr 10, 2024

Zeke and his team have been wonderful and they have rescued us twice recently after a bad experience with a different plumbing service. I really appreciate his compassion and understanding while we were experiencing an unfortunate situation. They took the time to do the job right, explained the process, and provided a written report with photos for us to pursue a remedy with the previous plumber who had done work on the sewer drain line.

Jennifer

They Are the Best in the City Mar 29, 2026

They are the best in the city. Zeke Malz is your guy to call. Spectacular service.

christian carlyle

He did an amazing job Mar 20, 2026

Scott came out and jetted our drains for a main line blockage. He did an amazing job and was very nice, quick, and efficient.

Chelsea Dierickx

Scott was fantastic! Feb 28, 2026

Scott was fantastic! He solved my problem perfectly.

Susan Hall

He Was a Great Guy, Very Personable Feb 25, 2026

Hunter came out today to help us find out why the shower was filling up and not draining. He tried several methods to get to the clog culprit and found that some roots had invaded one of the pipes underground. He cleared the clogged drains, removed and replaced the toilet, and left me feeling very confident about his work! He was a great guy, very personable and very polite. I would definitely recommend him for any of your clogged drain issues!

Liz Blameuser

Zeke and His Crew Are Amazing Feb 21, 2026

Zeke and his crew are amazing! They perform all of my drain inspections. They are trustworthy, accurate, fairly priced, and always show up on time. I’ll continue to keep ordering my drain inspections with Zoom Drain because I can trust that my clients are well taken care of with them.

Dashia LoCoco

Excellent service Feb 12, 2026

Excellent service. They got the job done in less than 45 minutes. No mess. Answered all my questions. Will definitely use this company for all drain problems in the future.

Wanda

Consistently Reliable and Professional Feb 6, 2026

We’ve had the opportunity to work with Zoom Drain on several projects, and they’ve been consistently reliable, professional, and easy to coordinate with. Their team shows up on time, communicates clearly, and gets the job done right the first time, which makes a difference when you’re managing multiple trades. I would confidently recommend Zoom Drain to anyone needing dependable drain and sewer services.

Malina Serrano

Incredibly Helpful in a Difficult Situation Feb 5, 2026

Zeke at Zoom Drain was incredibly helpful in a very difficult situation. He is solution oriented, explains every detail of the issue, and is meticulous in his job. Highly recommend if you have plumbing needs.

Jp Rebello

Fast Response and Smooth Fix Feb 4, 2026

After I tried to fix my washing machine myself — and made things worse by damaging the water valves — Zeke came out and replaced the water outlet box that connects the washing machine. What could’ve been a bigger mess turned into a fast response and smooth fix. Zeke knew exactly what he was doing, and got us back up and running quickly. If it involves drains or plumbing issues, Zeke’s someone you want on speed dial.

Ian Lutge

Professional and Very Courteous Jan 13, 2026

William of William's Big Boy Plumbing told me about Zeke and Zoom Drain. We called, and they were able to arrive within a few hours. Our sewer pipe was clogged, so none of the toilets were flushing properly... not the situation one wants to endure for long. Zeke kept us informed when Brandon would arrive. Everyone connected with Zoom Drain was professional and very courteous. Brandon was able to identify the problem and resolve it quickly. With the specialty tools that they have, the resolution was quick and easy. I won't hesitate to call them again!

Mary Beth Nall

Zoom Drain are my new heroes! Jan 13, 2026

Reasonable price | $700–800 Zoom Drain are my new heroes! I had a slow washing machine drain for the past year requiring me to watch the drain cycles to prevent an overflow. I called a local plumbing company last week and they scheduled me for Monday, 12 Jan 2026 (today). That company sent two folks that spent two hours snaking out the drain line from the roof vent. The result of that work was a completely stopped drain and water backup into the kitchen sink and the washing machine drain stopped up. Then they said, “Well, we can’t fix it … sorry. But you can call Zoom Drain; we recommend them for calls we can’t fix.” I called Zoom Drain while the first company was still at my home and spoke with Zeke, who advised that he could send someone over today. About an hour and a half later, Brandon from Zoom Drain arrived and immediately went to work. He said he was going to plug the open lines in the house (wash and kitchen sink drains) and jet the drain from the roof. Brandon cleared whatever was clogging the drains within just a few minutes of applying the water jet! The drains cleared better than they had in the past 5 years! Brandon said the drains were cleared, but he wasn’t completely happy with the sound of the drainage, so he returned to the roof and water-jetted a second time. All in all, Brandon was there less than 45 minutes and absolutely cleared out all blockage in the drains from our 62-year-old home. He was a pleasure to have in our home and a true professional. The end result (and my wife’s happiness) was worth every penny of the cost. While the service was not cheap, it sure beats the alternative I was facing … tearing up the flooring and drilling through the foundation to locate and correct the blockage. I was happy to pay the cost of this service call and elated with the results. I will sleep easy tonight knowing my drains are clear and I no longer have to chaperone my laundry. To repeat myself, Zoom Drain (and Brandon especially) are my new heroes! 5 STARS and highly recommended. Zoom Drain will get my first call from here on out for any plumbing issues.

Carl F. Bush

Zoom Drain Are My New Heroes! Jan 12, 2026

Zoom Drain are my new heroes! I had a slow washing machine drain for the past year requiring me to watch the drain cycles to prevent an overflow. Called a local plumbing company last week and they scheduled me for Monday, 12 Jan 2026 (today). That company sent two folks that spent two hours snaking out the drain line from the roof vent. The result of that work was a completely stopped drain and water backup into the kitchen sink and the washing machine drain stopped up. Then they said, “Well, we can’t fix it… sorry. But you can call Zoom Drain; we recommend them for calls we can’t fix.” I called Zoom Drain while the first company was still at my home and spoke with Zeke, who advised that he could send someone over today. About an hour and a half later, Brandon from Zoom Drain arrived and immediately went to work. He said he was going to plug the open lines in the house (wash and kitchen sink drains) and jet the drain from the roof. Brandon cleared whatever was clogging the drains within just a few minutes of applying the water jet! The drains cleared better than they had in the past 5 years! Brandon said the drains were cleared, but he wasn’t completely happy with the sound of the drainage, so he returned to the roof and water-jetted a second time. All in all, Brandon was there less than 45 minutes and absolutely cleared out all blockage in the drains from our 62-year-old home. He was a pleasure to have in our home and a true professional. The end result (and my wife’s happiness) was worth every penny of the cost. To repeat myself, Zoom Drain (and Brandon especially) are my new heroes! 5 STARS and highly recommended. Zoom Drain will get my first call from here on out for any plumbing issues.

Carl Bush

Quick Response but Expensive Dec 31, 2025

Zoom Drain sent two great employees who quickly (15 min) cleared my clogged kitchen sink, and I’m very thankful for a quick response. On the other hand, they charged $350 for a simple task that shouldn’t be more than 1 billable hour and travel expenses, a bit disappointed but good service overall.

Samir Burazerovic

Awesome Service! Dec 16, 2025

Awesome service! Helped me replace the toilet flapper to property I manage.

Emma

He is very professional and knowledgeable. Dec 10, 2025

I see the owner Zeke on a weekly basis, and he is very professional and knowledgeable. He gets to the job ASAP and does not leave until the problem is fixed correctly and the customer is happy. Thank you for the great work you and your team do.

Doug Ratterman

Zeke and Scott—thank you both so much for your expertise, promptness, and most of all your kindness! Nov 24, 2025

While I was taking a shower before work, the toilet overflowed into the master bedroom and closet. When I stepped out of the shower into ankle-deep water, it was quite a shock. I tried plunging; that only sloshed more water on me (yuck). I made several calls to get someone out ASAP and threw down every beach towel I had. The other toilet started making bubbling noises, which only increased my anxiety level. I was advised to not use any toilet or turn on water, and I was covered in toilet water and couldn’t even get ready for work. That was insult to injury after having the shingles for 2 weeks. I was at my breaking point, to say the least. I cried in front of both Zeke and Scott. They were so sweet about it. Those two saved the day for me. Zeke and Scott—thank you both so much for your expertise, promptness, and most of all your kindness!

Jill Cobb

Zeke and the team at Zoom are highly recommended Nov 5, 2025

My company uses plumbers on a regular basis in Jacksonville and St. Augustine. Zeke and the team at Zoom are highly recommended and at the top of their game. Look no further.

Brian Sobolewski

A Blessing, Great Price and Super-Fast Service Nov 5, 2025

Zeke and his team at Zoom Drain were a blessing. Great price and super-fast, reliable service. I was in a bind on a Sunday and Zeke came out ASAP and didn't charge me more for a weekend call. He was nice, professional, and really helped me in a major drain crisis. Thank you, Zoom Drain. I highly recommend them. A+ all the way.

Tanner Azar

Would 10/10 recommend and would use again. Nov 5, 2025

We'd been dealing with a clogged drain for a few weeks and couldn't get anyone to snake it due to lead pipes. Zeke and Brandon came the next day and jetted out our clog in just a few minutes without having to tear out any of our pipes or kitchen cabinets. We appreciated the speedy service and transparency about the cost and any risks. Would 10/10 recommend and would use again.

Teri Grant

Professional and reasonably priced. Oct 8, 2025

Zoom Drain is professional and reasonably priced. They provided same day service and resolved the blockage in my drain system. I recommend them.

susan walsh

AMAZING Service! Prompt and Professional. Sep 26, 2025

AMAZING service! Prompt and professional. I had a blocked drain that my regular plumber couldn’t get to; they recommended I call Zoom Drain and in less than 24 hrs I have plumbing that works again! 10/10 recommend.

Hillary Smalling

My go-to anytime we have a problem. Sep 26, 2025

My go-to anytime we have a problem. Fast, courteous, and reasonable.

Rich McCann

Highly recommend going with them! Jul 24, 2025

Zoom Drain was able to clear out what another company couldn’t. Highly recommend going with them! Everyone is so nice and they thoroughly answered all of my questions, explaining each step and how to prevent it from happening again. Can’t go wrong with this company!

Briana Mangrum

Zeke from Zoom Drain got to the bottom of my issues! Jul 23, 2025

Zeke from Zoom Drain got to the bottom of my issues! Skip the big companies and support local—I was referred to Zoom Drain by a plumbing company and he was by far the most affordable and reliable. Zoom Drain put my anxieties at ease and I was able to get a better understanding of my issue, which ended up saving me over $20,000. Throughout the entire process, Zeke was honest, helpful, and genuinely invested in finding the best solution. If you want the job done right, fast, and by someone who truly cares, go with Zoom Plumbing!

Nina Delucchi

My only regret, I didn't call him first. Jun 26, 2025

After having another plumbing company come out, tear up my ceiling, and give me an astronomical quote for repair, I was referred to Zeke for a second opinion. He came out after hours and quickly diagnosed my issue for a fraction of the cost. My only regret, I didn't call him first.

Tenesha James

Very professional and delightful to deal with. Jun 25, 2025

The two men who came to figure out my problem were very professional and delightful to deal with.

River House

I would recommend him to everyone Jun 23, 2025

Zeke was able to come out over the weekend and take care of a massive clog! He was responsive and got out to the site quickly and took care of the problem. I would recommend him to everyone.

Ryan

Zoom Drain are life savers! Jun 2, 2025

I had a huge problem and had another company out there to fix it. They spent hours working on it and told me the pipes were broken and I needed to rip up my floors and tried to charge me an insane price. Zoom Drain came out and fixed the issue in thirty minutes like it was easy to them. They were so professional and respectful and saved me thousands of dollars. I will never use another company again. Zoom Drain are life savers!

Ally Richards

Zeke was amazing!! May 16, 2025

Zeke was amazing!! Came over immediately and fixed my problem in less than 15 minutes. Kindly took photos of everything and explained clearly what was wrong along with showing photos and explained what the next step was to resolve the issue. Very straightforward and honest, my go-to service from now on. Thank you so much for your quick and friendly service ◡̈

Dakota Smith