"I was recommended to Zoom Drain by a family friend, Lloyd Hughes, and they exceeded all my expectations of what you expect out of a company. Especially when you have to welcome strangers beyond the threshold of something so sacred as your home. Starting with Russ's customer service the night before made us feel very at ease about our situation... We had a sewer backup in all three restrooms and the smell was unbelievably foul, which is very overwhelming within itself, but the next day Julian came out so professional and caring about the situation. We first just wanted to get an estimate to see what we were looking at regarding pricing, but as soon as Julian assessed the situation and after he left, we decided immediately to see if Russ could have him come right back... Russ was so accommodating and caring about our situation that he made sure Julian came back the same day to take care of the problem at hand. The simple act of not wanting to see others suffering... Zoom Drain works so well as a team to get the job done for their customers and now they forever have us, our family, and friends that come along with us. Salute to the ZOOM TEAM... WE REALLY APPRECIATE YOU ALL!"
- aurelia Johnson