"Long story short, we had a drain backup in our basement. Since it was 10 o’clock at night, we called Roto-Rooter in a panic to have them come out and snake the drain. After coming back the next day to camera the drain, they told us that our cast-iron pipe was destroyed, and we needed to pay $25,000 to have it ripped out and replaced immediately. My wife and I wanted a second opinion, so we contacted Zoom Drain. They came out right away and scoped the pipe with me standing next to their technician, Vance. He was extremely thorough and explained his findings; the pipe didn’t need to be replaced at all. I discussed Roto-Rooter’s report with Vance and came to find out their findings were completely fabricated. The piping had some corrosion and rust buildup that’s causing clogs and flow restrictions. Zoom Drain has a service that can round out the piping for a fair $950. Vance assured me that this is all that needed to be done. I strongly suggest calling Zoom Drain for all your drain needs. Do not waste your time with Roto-Rooter as they are only out to use scare tactics and get you to spend a bunch of money that is not needed. I will be using Zoom Drain moving forward, and I highly suggest asking for Vance, their technician!"
- Justin Bruns
