Meet The Owners of Zoom Drain of Raleigh Northwest
Drain and sewer experts located in the City of Oaks
Boone Adams is the owner/operator of Zoom Drain of Raleigh Northwest. Boone’s career background is distinguished by a wealth of experience as an entrepreneur and adept business manager, spanning more than 15 years of successful navigation in the realm of technology management. His professional journey commenced as a technical support specialist and steadily evolved through various roles, including systems administrator. In due course, Boone assumed the pivotal role of IT/business manager for a global support center comprising 150 highly skilled technicians dedicated to assisting an extensive client base of over 80,000 global patrons. In a more recent phase of his career, he leveraged my extensive business management acumen to seize an opportunity in the logistics and distribution sector. By steadfastly focusing on refining brand identity and executing potent marketing strategies, his endeavors bore fruit with an impressive twofold increase in annual returns within a mere two-year timeframe.
Boone has a Bachelor of Engineering Degree and a master’s in information systems and business management from Capitol College, Laurel, Maryland. His extensive experience in customer service proves to be a valuable asset, particularly because plumbing services often entail interactions with homeowners and businesses. Boone’s adeptness in communication, customer expectation management, and the capacity to build trust are pivotal components in the seamless operation of this franchise. Furthermore, his entrepreneurial drive and well-established networking abilities, which have consistently yielded favorable results in prior ventures, are poised to place him in an advantageous position for success in this exciting business endeavor.
“Achieving success in a plumbing services business like Zoom Drain demands a synergy of technical proficiency and business acumen,” says Boone. “My background in business management has provided me with the essential foundational skills required, including financial management, marketing strategies, superior customer service, and effective strategic planning.”
Need Drain
Service ASAP?
- Apex
- Cary
- Holly Springs
- Morrisville
- New Hill
- Raleigh
- Apex
- Cary
- Holly Springs
- Morrisville
- New Hill
- Raleigh
- Rolesville
- Wake Forest
- Youngsville
Our FAQs
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Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.
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Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.
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Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.
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If it involves a drain or sewer line, we handle it!
From simple clogs to major line replacements, we specialize in:
- Kitchen, bathroom, and floor drains
- Sewer main lines
- Tree root intrusions
- Grease buildup
- Broken or collapsed pipes
- Preventative maintenance plans for recurring issues
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Every Zoom Drain technician is:
- Background-checked and drug-tested
- Extensively trained in drain and sewer systems
- Equipped with the latest tools and technology
- Committed to cleanliness and respect (we wear booties and use red mats)
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Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:
- No surprises
- No hourly charges
- Everyone pays the same fair rate for the same service
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Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.
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Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.
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We are drain and sewer specialists, not general plumbers. That focus means:
- Faster response times
- Service technicians with unmatched expertise
- Trucks fully stocked with industry-specific equipment
- Solutions built to last
Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.
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Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.
Hear From Our Customers
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Keisha Royster-Carrawell
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Christina Hayes
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Alicia Maniotis
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Rungentina Hardnett
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Paul Dorinsky
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Ralph Clark
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Tonishka “NeNe” Adams
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Abdul Jalil
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Nick Kapur
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Portia Lee
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Montia King
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Tujuanda Howell
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Jennifer Gregg
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Rashmi Rana
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Carl Houze
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Ahmed Talaat
Jose was great! He was very professional and did great work. Highly recommend.Keisha Royster-Carrawell
Alex came out to give a quote for a plumbing issue. He was very professional, knowledgeable, and kind.Christina Hayes
Marcellous completed the work order for my company really fast and even made sure we put eyes on it working. He had to wait for me to come sign off and was super pleasant!Alicia Maniotis
Jose was very knowledgeable about telling me and making me understand about the leak. I really like his attitude. I really like his smile. I really like everything about him. He's a very good person with explaining everything that needs to be done.Rungentina Hardnett
Easy to arrange a same-day appointment and fixed the problem the first time. Alex was the technician and was professional and courteous and careful while completing the job.Paul Dorinsky
Marcellous, as always, performed to the highest expectations. Performed grill and griddle removal and re-install. This job was a task and very difficult working conditions, but he never gave up and succeeded. Thank you very much.Ralph Clark
Alex and Gerald were very prompt and got straight to it! Very professional, and I always enjoy those who give me knowledge about what is going on as well. I would recommend them for the job!Tonishka “NeNe” Adams
A+++! These guys are awesome. Highly professional and knowledgeable! Jose and Gerald, y'all are the best.Abdul Jalil
Jose was phenomenal. Knowledgeable, efficient, explained everything to me and answered all my questions. He was so nice about making sure we fixed the root of the problem and doing it in the most cost-effective way possible. For something that’s scary and costly, it went really well, and I felt I was in great hands.Nick Kapur
Great customer service and very responsive. I have used them twice and do not have a bad thing to say.Portia Lee
Marcellous is always friendly and efficient. You can always tell when someone takes pride in what they do.Montia King
Marcellous did an awesome job. He was punctual, courteous, and very professional. He provided education on his service.Tujuanda Howell
Alex and Jose came out to deal with a clog that I had another well known company try and fail to clear. They were professional and didn’t give up when the initial approach wasn’t working. I’d definitely use them again.Jennifer Gregg
Zoom Drain did my hydro jet cleaning; it went very smoothly. Alex and Jose were here; they worked very hard and very fast.Rashmi Rana
I called, and 2 hours later the tech was there. Marcellus was awesome!!Carl Houze
Jose was excellent. Explained the issue and got it fixed fast and professional.Ahmed Talaat