Meet The Owners of Zoom Drain of Raleigh Northwest
Drain and sewer experts located in the City of Oaks
Boone Adams is the owner/operator of Zoom Drain of Raleigh Northwest. Boone’s career background is distinguished by a wealth of experience as an entrepreneur and adept business manager, spanning more than 15 years of successful navigation in the realm of technology management. His professional journey commenced as a technical support specialist and steadily evolved through various roles, including systems administrator. In due course, Boone assumed the pivotal role of IT/business manager for a global support center comprising 150 highly skilled technicians dedicated to assisting an extensive client base of over 80,000 global patrons. In a more recent phase of his career, he leveraged my extensive business management acumen to seize an opportunity in the logistics and distribution sector. By steadfastly focusing on refining brand identity and executing potent marketing strategies, his endeavors bore fruit with an impressive twofold increase in annual returns within a mere two-year timeframe.
Boone has a Bachelor of Engineering Degree and a master’s in information systems and business management from Capitol College, Laurel, Maryland. His extensive experience in customer service proves to be a valuable asset, particularly because plumbing services often entail interactions with homeowners and businesses. Boone’s adeptness in communication, customer expectation management, and the capacity to build trust are pivotal components in the seamless operation of this franchise. Furthermore, his entrepreneurial drive and well-established networking abilities, which have consistently yielded favorable results in prior ventures, are poised to place him in an advantageous position for success in this exciting business endeavor.
“Achieving success in a plumbing services business like Zoom Drain demands a synergy of technical proficiency and business acumen,” says Boone. “My background in business management has provided me with the essential foundational skills required, including financial management, marketing strategies, superior customer service, and effective strategic planning.”
Need Drain
Service ASAP?
- Apex
- Cary
- Holly Springs
- Morrisville
- New Hill
- Raleigh
- Apex
- Cary
- Holly Springs
- Morrisville
- New Hill
- Raleigh
- Rolesville
- Wake Forest
- Youngsville
Our FAQs
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Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.
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Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.
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Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.
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If it involves a drain or sewer line, we handle it!
From simple clogs to major line replacements, we specialize in:
- Kitchen, bathroom, and floor drains
- Sewer main lines
- Tree root intrusions
- Grease buildup
- Broken or collapsed pipes
- Preventative maintenance plans for recurring issues
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Every Zoom Drain technician is:
- Background-checked and drug-tested
- Extensively trained in drain and sewer systems
- Equipped with the latest tools and technology
- Committed to cleanliness and respect (we wear booties and use red mats)
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Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:
- No surprises
- No hourly charges
- Everyone pays the same fair rate for the same service
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Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.
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Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.
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We are drain and sewer specialists, not general plumbers. That focus means:
- Faster response times
- Service technicians with unmatched expertise
- Trucks fully stocked with industry-specific equipment
- Solutions built to last
Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.
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Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.
Hear From Our Customers
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Abdul Jalil
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Nick Kapur
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Portia Lee
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Montia King
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Tujuanda Howell
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Jennifer Gregg
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Rashmi Rana
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Carl Houze
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Ahmed Talaat
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stephen allen
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Otavio Rodrigues
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Cheryl Leslie
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Robert Swanson
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Dana Moriarty
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Robert Thompson
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Whitney
A+++! These guys are awesome. Highly professional and knowledgeable! Jose and Gerald, y'all are the best.Abdul Jalil
Jose was phenomenal. Knowledgeable, efficient, explained everything to me and answered all my questions. He was so nice about making sure we fixed the root of the problem and doing it in the most cost-effective way possible. For something that’s scary and costly, it went really well, and I felt I was in great hands.Nick Kapur
Great customer service and very responsive. I have used them twice and do not have a bad thing to say.Portia Lee
Marcellous is always friendly and efficient. You can always tell when someone takes pride in what they do.Montia King
Marcellous did an awesome job. He was punctual, courteous, and very professional. He provided education on his service.Tujuanda Howell
Alex and Jose came out to deal with a clog that I had another well known company try and fail to clear. They were professional and didn’t give up when the initial approach wasn’t working. I’d definitely use them again.Jennifer Gregg
Zoom Drain did my hydro jet cleaning; it went very smoothly. Alex and Jose were here; they worked very hard and very fast.Rashmi Rana
I called, and 2 hours later the tech was there. Marcellus was awesome!!Carl Houze
Jose was excellent. Explained the issue and got it fixed fast and professional.Ahmed Talaat
Zoom Drain came out for our restaurant and bar, Miami Rush. They went above and beyond. Alex and Jose did the service, and I couldn’t have asked for a better experience. They took their time and did everything possible to get us going! I would recommend Zoom Drain to anyone!stephen allen
Marcellous is a great man, he did nice and fast work at my place.Otavio Rodrigues
Jose came out and was amazing. My car was taken by the owner, Booth, who in turn had them out here within maybe an hour or an hour and a half of my calling. He was out of here in about an hour and took care of my problem. It was a serious issue with my toilet and it being stopped up to the point where it was causing my whole house to shut down, and he was able to fix it. Everything is working right now, and I am so pleased. I would absolutely refer them to anyone and would use them again if I ever have another issue.Cheryl Leslie
Jose was great to work with. He responded very early on a Saturday morning. He solved the issue quickly and was able to teach a few things. I appreciate his help.Robert Swanson
Alex and Jose of Zoom Drain serviced my call about a suddenly clogged kitchen sink drain within 2 hours. They were politely friendly and knowledgeable. After snaking the drain two times without charge, they used a hydro jet to clean the pipe in the crawl space and fully unclog the kitchen drain. Existing grease from the past had compounded the issue, but they worked over 2 hours to reach a solution. I definitely recommend them for emergency drain problems.Dana Moriarty
It's always unwelcome news when there is a sewer line issue. However, I had a really nice experience with Zoom Drain. The scheduling and service was completed professionally and at a reasonable price given the amount of work that the situation entailed. The service technicians Alex and Jose completed the work in a professional and friendly manner. They ensured that I was happy with their efforts and the cleanup. Importantly, they took the time to carefully perform the work and ensure that there were no further blockages after fixing the issue.Robert Thompson
Marcellous came and did a great job fixing our toilet. Quick and efficient. Highly recommend this man!Whitney