Fast, Reliable And Dependable Service – No Matter When
Have you been putting off calling a professional about your drains for a while now? Sure, they’ve been draining slowly but, as long as everything goes down, it’s not a problem, however that doesn’t mean there isn’t something clogging up your lines that could lead to an emergency. And, like most emergencies, it can happen at the worst possible time, day or night – drain lines don’t work around your schedule, but don’t worry, Zoom Drain of Charlotte does!
From the second you call, you’re met with the voice of a human – not a frustrating robot. It doesn’t matter what time of day, or what day of the year, we will handle your emergency quickly in Ballantyne. And if you’re dealing with a situation that doesn’t require immediate attention, we’re able to work around your busy schedule – you’ll never get charged more to come out on off-hours. That’s right, our flat-rate pricing doesn’t change based on the time of day and we’ll never charge you an additional fee for a drain clearing service that takes longer than we originally anticipated.
If you’re dealing with an emergency, or you need your drains looked at when it’s convenient, give us a call at (980) 321-0660 or schedule an appointment online today.
Knowing The Signs Of Potential Drain Problems
When it comes to drain clogs, they don’t just happen instantly. It’s a slow process, with buildup resting on the pipe wall, catching more gunk and debris, creating less room for your wastewater. While it might take a while for a clog to form, there are a variety of ways your sewer lines can warn you that there might be trouble brewing – and that it’s probably time to call a professional.
Here’s a few signs other residents in Ballantyne noticed before calling about drain clearing:
Slow Moving Drain: It takes wastewater much longer than usual to exit your sink or tub.
Water Is Gurgling: After running water, there’s loud glug noises coming from the drain.
Disgusting Smells: A strong odor, sometimes of rotten eggs, comes from your pipes.
Insects: You keep noticing a ton of sewer flies in your drain or around your property
If you detect any of these warnings, it’s best to call a professional! Household, acid-based, unclogging chemicals could just sit in your pipes and eat away at them if the clog is too severe.
Are your drains making noises or beginning to stink? We can fix that! Give us a call at (980) 321-0660 to schedule an appointment in Ballantyne and the surrounding areas today.
Our proactive maintenance plans save you money and keep your home or business running smoothly by preventing unexpected disruptions before they happen.
We know the importance of feeling safe when letting a service provider into your home or business. Our technicians are background-checked, drug-screened, and trained extensively. You’ll even receive a text message before we arrive, so you know exactly who is coming to serve you.
With our Flat Rate Menu Pricing, you’ll enjoy fairness and transparency. Everyone pays the same price, and no matter how long the job takes, no one pays more.
Our expert technicians clean, repair, and maintain thousands of drains every year—more than most plumbers do in a lifetime. Equipped to fix problems quickly and get it right the first time, we help you get back to what truly matters.
Our 24/7 emergency service ensures that you’ll never face a drain or sewer crisis alone, day or night. We respond according to your schedule, ensuring we’re there when you need us the most.
I have a new go-to plumber because they’ve earned my trust with their honesty and hard work and professionalism.
Todd P
Michael and team came quickly! They were so nice!
Carolyn Fitzgerald
Michael and Robb are the definition of high-quality, customer-focused service. They are knowledgeable, trustworthy, and clearly take immense pride in their work.
Andrew
Zoom Drain showed up fast and got it moving again then used a small camera to show what was going on.
Yuki
Zoom Drain came same day. Tech ran a camera, then hydro jetted it clean and left everything tidy.
Jonas Taylor
Responded to our issue so quickly and got the problem addressed within hours.
Mark Sutherland
The technician arrived within an hour, used their advanced camera inspection to pinpoint the root invasion issue, and cleared it quickly with no mess left behind.
Giulio DeLuca
They arrived ready for a camera inspection and hydro jetting.
Emily No
Great job with quick response and weekend execution!
Kari Parekh
Very knowledgeable and tech was amazing!
Cody Petticrew
Tech was very informative and personable. I would definitely use them again.
Dre’ Ames
So professional and friendly. Didn't bother him it was a holiday.
Nancy Kerns
He explained the procedure and pricing before I authorized the service.
Bryan Moore
Donald was extremely patient and answered ALL of my questions, gave sound advice that made complete sense to someone with absolutely no plumbing experience.
Douglas Walker
Donald did a great job from the time he arrived and kept me up to date till the very end by providing me the inspection report.
Alberto Santiago
Would recommend him to friends and use him again.
Justin Irby
The guys from Zoom Pipe went above and beyond what I was expecting! They did a great job explaining what they were doing when they were doing it and what the results were. They took the time to point out where the lines were running and where they connected to the main sewer line, helped me locate my home shut-off valve as we just purchased this property, and also took the time to tell me how to fix a couple of my drain problems myself. I feel like they really could’ve taken advantage of my situation and they didn’t. I have a new go-to plumber because they’ve earned my trust with their honesty and hard work and professionalism. Thank you.
Todd P
Michael and team came quickly! Assessed the situation, did what was required! Left me with instructions and to call if I needed additional help or info! They were so nice! Explained as they went. I’m so happy!
Carolyn Fitzgerald
I recently faced a stressful situation with a severe clog in my main sewer line. Thankfully, Michael and Robb from Zoom Drain were dispatched to my home, and their service was nothing short of phenomenal.
They arrived precisely on time, looking professional and fully equipped. The first thing that impressed me was their commitment to clear communication. Michael took the time to thoroughly explain the issue they found, outlining the exact steps they would take to clear it. I felt completely informed and confident in their plan before they even started the work, which immediately reduced my stress.
Their expertise truly shone during the actual repair. They were efficient and methodical, making quick work of what had been a frustrating problem. What truly sets them apart is that they went above and beyond. After successfully clearing the clog, they used a camera to inspect the entire line, ensuring that the system was running perfectly and that no residual buildup remained—a critical and appreciated extra step. They also left the work area cleaner than they found it, demonstrating a fantastic level of respect for my property.
Michael and Robb are the definition of high-quality, customer-focused service. They are knowledgeable, trustworthy, and clearly take immense pride in their work. If you are in need of drain or sewer service, I wholeheartedly recommend asking for this team. They deliver five-star results and represent the absolute best of Zoom Drain.
Andrew
Kitchen sink clogged late and I was kind of stressed but Zoom Drain showed up fast and got it moving again, then used a small camera to show what was going on. Price wasn’t the cheapest but they told me upfront and left the area clean so I'm happy.
Yuki
Needed a main line cleared in South End; Zoom Drain came same day. Tech ran a camera, then hydro jetted it clean and left everything tidy. Upfront pricing matched the quote, zero surprises.
Jonas Taylor
Responded to our issue so quickly and got the problem addressed within hours. So grateful.
Mark Sutherland
Was dealing with a stubborn sink clog in my kitchen and called Zoom Drain in Charlotte. The technician arrived within an hour, used their advanced camera inspection to pinpoint the root invasion issue, and cleared it quickly with no mess left behind. They explained the cause and offered maintenance tips for the future. Solid service and I’ll definitely keep their number handy.
Giulio DeLuca
Booked online and they slotted me in fast. 24/7 service with no overtime fees for nights or weekends, and they arrived ready for a camera inspection and hydro jetting. Clean work and they charge by the job, so no surprises.
Emily No
Zoom Drain did a great job with quick response and weekend execution!
Kari Parekh
Prompt and excellent communication! Very knowledgeable and tech was amazing! I would recommend them for any of your plumbing needs!
Cody Petticrew
I called them and received an upfront estimate on the specific job I needed them to come out for. They came out, did the job very quickly and cleanly. Also gave me pictures and advised me on the next steps to take if needed. Tech was very informative and personable. I would definitely use them again.
Dre’ Ames
Jonathan was awesome and so easy to talk with. Unstopped my sink and made sure I was happy. So professional and friendly. Didn't bother him it was a holiday. Zoom Drain should be more than happy to have him. Thank you so much.
Nancy Kerns
The tech was really helpful. He explained the procedure and pricing before I authorized the service. He was in and out quickly and then discussed maintenance moving forward.
Bryan Moore
4 plumbers, 2 city inspections, no answers, until today. A wealth of knowledge was bestowed upon me today. Donald was extremely patient and answered ALL of my questions, gave sound advice that made complete sense to someone with absolutely no plumbing experience. Calling this company first going forward.
Update:
Jonathan and AJ were fantastic and got our problem resolved March 2025. Educated and REASSURED me throughout the entire process. Didn't rest until it was resolved.
Douglas Walker
I have used Zoom Drains for two of my houses and Donald and Rob were great for both experiences. We had toilets installed and sewer lines inspected, and Donald did a great job from the time he arrived and kept me up to date till the very end by providing me the inspection report. I would recommend Zoom Drains to my family and friends and they had great customer service. Donald had a lot of experience and answered all my questions.
Alberto Santiago
He was very courteous, on time, and did a great job. Would recommend him to friends and use him again.
