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Customer Reviews

    He went through every detail while he was fixing the problem, he went beyond, and he was friendly and respectful.
    "Aaron Felts was a great person, and he went through every detail while he was fixing the problem. He went beyond, and he was friendly and respectful. All of his advice was honest and helpful to me."
    - Suekena Black
    - Suekena Black
    Avoided insurance claim and major clean up because Zoom Drain responded immediately and had a technician here within the hour.
    "Incredible service. Immediate response for failed water heater. Avoided insurance claim and major clean up because Zoom Drain responded immediately and had a technician here within the hour. Diagnosed multiple issues, rushed to the supply house before they closed and replaced the failed unit, corrected out-of-code piping and fittings. Fast, friendly, expert install. Thank you, Tim Miller and Zoom Drain!"
    - Alan Mazzetti
    - Alan Mazzetti
    Lou came same day, identified the issue with my kitchen drain and immediately got to work.
    "Lou came same day, identified the issue with my kitchen drain, and immediately got to work. Gave me ideas on how to keep my drains clean for the future. Top notch service and respected my house by putting on shoe covers."
    - MMC
    - MMC
    Lou was very knowledgeable and provided clear information regarding my plumbing issues.
    "I would highly recommend the Zoom Drain company. The service technician, Lou, was very knowledgeable and provided clear information regarding my plumbing issues. What I valued the most is his frequent assessment throughout the time spent in my home, ensuring that I understood what the problems were and the related costs to address them."
    - Karen Williams
    - Karen Williams
    He arrived promptly, communicated with me throughout, and gave me an honest assessment of the issue.
    "Aaron did an amazing job! He arrived promptly, communicated with me throughout, gave me an honest assessment of the issue and what needed to be done to fix it. He also advised me on how to keep the drain flowing properly. Highly recommend Aaron."
    - Rochele Barham
    - Rochele Barham
    Aaron showed up exactly on time and had it unclogged and working perfectly in a fraction of the time.
    "I recently had Aaron Felts from Zoom Drain come out, and the difference in service was night and day. I have a tricky dual sink setup, and in the past, other large plumbing companies have struggled for hours trying to figure it out. Aaron showed up exactly on time and had it unclogged and working perfectly in a fraction of the time. He was incredibly clean, respectful of my property, and put everything back exactly where it belonged. I also appreciated that he didn't try to upsell me; instead, he gave me helpful tips to prevent the issue from happening again. I am very happy with the final product and will be using Zoom Drain for all my plumbing needs moving forward!"
    - Mike Diiorio
    - Mike Diiorio
    Aaron was great and had my issue fixed in no time.
    "Aaron was great, came in, found my issue, and had it fixed in no time, didn’t even leave a mess."
    - Graceneal Daley
    - Graceneal Daley
    Very professional and knowledgeable about plumbing and the business.
    "Lou F. and Jonathan R. did a great job. Got here quickly and finished fast. Very professional and knowledgeable about plumbing and the business."
    - Andrew Holowka
    - Andrew Holowka
    Aaron was wonderful. Professional, polite and got the job done.
    "Aaron was wonderful. Professional, polite and got the job done. I’ll definitely use him again if I need help. And they came on a Sunday!"
    - Bobbe Baggio
    - Bobbe Baggio
    They definitely had a tough job, they cleaned everything up, and I was happy with the work.
    "John and Aron did a great job; they definitely had a tough job, they cleaned everything up, and I was happy with the work."
    - Elton Conner
    - Elton Conner
    Aaron Felts was respectful, knowledgeable, and able to deliver customer service with excellence.
    "From initial phone call to arrival and completion of job, Aaron Felts was respectful, knowledgeable, and able to deliver customer service with excellence. Well done!"
    - Eileen Reilly
    - Eileen Reilly
    He was courteous, knowledgeable, friendly, and everything you could ask for.
    "Jonathan was absolutely one of the best technicians I’ve ever worked with. He was courteous, knowledgeable, friendly, and everything you could ask for. Give that man a raise!"
    - Ben Mansi
    - Ben Mansi
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