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Zoom Drain of Lake Norman Zoom Drain of Lake Norman
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Customer Reviews

    Zoom Drain knows their stuff when the crap hits the fan, and they will be my first call next time.
    "I called the emergency line on a Saturday as a new customer due to our main line to the street being clogged. The gentleman I spoke with initially, I believe his name was Robert, was friendly and empathetic, which left a great first impression. He told me he could have someone out before noon. This timeframe was honored, and communication through text and phone call was clear and consistent. Our technician, Evan, was courteous, knowledgeable, and thorough in his work. As you can see from the image, he really had to deal with some serious crap, but he handled the shituation completely in stride. 😆 He cleared things out for us and explained the process, all at a reasonable price. Zoom Drain knows their stuff when the crap hits the fan, and they will be my first call next time."
    - Eric Zufall
    - Eric Zufall
    Kitchen drain is now working as expected.
    "Michael did a great job. Kitchen drain is now working as expected."
    - George Novosel
    - George Novosel
    Evan was awesome and explained every step in great detail.
    "Evan was awesome and explained every step in great detail. He gets 10/10."
    - derek best
    - derek best
    Michael was an exceptional representative of the services offered at Zoom Drain.
    "Michael was an exceptional representative of the services offered at Zoom Drain. He was very professional and an expert in his field. He really knows his craft and got our drain open. Grateful for his dedication and expertise in helping us. Awesome service representative! Bravo."
    - Chris
    - Chris
    He took his time and explained the whole process from start to finish.
    "Michael was absolutely fantastic! He was such a people person that was able to communicate the issue very clearly. He took his time and explained the whole process from start to finish. Would highly recommend! I was very impressed with all his knowledge!"
    - Emily Sofia
    - Emily Sofia
    My technician Michael Stephens was polite and knowledgeable and recommended some additional things I could do to maintain my septic system.
    "Reached out to have Zoom Drain complete an estimate and give a second opinion on roots in my main sewer line. They were able to come out same day and gave a free estimate! My technician, Michael Stephens, was polite and knowledgeable and recommended some additional things I could do to maintain my septic system. There was no pressure to sign for repairs today and the estimate was completed within an hour. The estimate came in cheaper than the first company, so I will likely use Zoom Drain for the repairs."
    - aj741852
    - aj741852
    His friendly attitude, creative problem-solving, and integrity truly stood out.
    "Michael was exceptional from start to finish. After another plumber told us we needed a very expensive repair at our store location, Michael took the time to thoroughly assess the problem and found an honest, much simpler solution that saved us unnecessary cost. He communicated clearly throughout the process, answered every question with patience, and explained everything in a way that was easy to understand without ever making us feel talked down to. His friendly attitude, creative problem-solving, and integrity truly stood out. We are so grateful we found him and will absolutely be using him for all of our plumbing needs going forward. Highly recommend!"
    - Katie Tolchin
    - Katie Tolchin
    He was very conscientious to make sure everything was working properly.
    "Michael was great. He was very conscientious to make sure everything was working properly."
    - Alvaro Zapata
    - Alvaro Zapata
    The technician was punctual, professional, and very knowledgeable.
    "Great experience with Zoom Drain for our main sewer line clean-out. The technician was punctual, professional, and very knowledgeable. He explained the issue clearly and handled everything efficiently on his own. Pricing was fair with no surprises. Highly recommend Zoom Drain for any drain or sewer issues!"
    - Motel 6 Gastonia
    - Motel 6 Gastonia
    Rob and Andrew saved the day! A+ on communication, responsiveness, and, most important, results!
    "Zoom Drain, 5 plus stars because Rob and Andrew saved the day! A+ on communication, responsiveness, and, most important, RESULTS! Rob, your company bailed me out of a mess (pun intended). Andrew, plumber, is a rock star and represents Zoom in the best light possible. He walked me through every process in great detail and, in the end, his efforts resulted in success! Rob, I hope I don't need you in the future, but if I do, Zoom Drain is my first and only call. Thank you, Zoom Drain!"
    - Ronny Robillard
    - Ronny Robillard
    Great team worked in the rain to jet multiple sewer laterals at a brand new development.
    "Great team worked in the rain to jet multiple sewer laterals at a brand new development. Highly recommend Evan's team."
    - Brad Thomas
    - Brad Thomas
    The technician was very nice and explained everything in detail.
    "What a wonderful experience. Called in the morning, and they were there two hours later. The technician was very nice and explained everything in detail. Will be using Zoom Drain again!"
    - Kim Russ
    - Kim Russ
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