"You guys were very quick to get to this client's issue, and that is greatly appreciated from us. He is a special client to us, and thanks for getting there quickly and clearing his drain and telling me there is a sag in the sewer main.
But there's only one thing I would ask. That's if Daniel knows where the sag starts on the patio. If not, I'll have to go there with my camera and locator to redo some of what he did to be able to start the estimate for repairing a sag — a belly in the drain. Daniel said it's under the patio wall that somebody built. But just to know where the starting point is is what I'm trying to find out. Starting point meaning from the fresh air inlet pipe back towards the house. I am away this week but when I get back I should be able to call and talk to you guys. Thanks,
Jim"
- James Fasciocco