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Zoom Drain of Northwest Jersey Zoom Drain of Northwest Jersey
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Customer Reviews

    It's so refreshing to find a company with people who genuinely care about their customers and the quality of their work.
    "I cannot say enough good things about Zoom Drain! Kevin, the owner, was absolutely fantastic from start to finish. He was professional, knowledgeable, friendly, and genuinely a pleasure to work with. It's not every day you come across someone who truly cares about their customers and takes such pride in what they do, but Kevin is definitely one of those people! Especially with our 130-year-old home, it was a very large task to figure out our issue! I also want to give a huge shoutout to Rafael, another technician who helped! He was equally wonderful, professional, and helpful. Both Kevin and Rafael made the entire experience so much easier and less stressful. Their kindness, honesty, and dedication to providing excellent customer service truly stood out. It's so refreshing to find a company with people who genuinely care about their customers and the quality of their work. I highly recommend Zoom Drain to anyone needing plumbing services! Kevin and Rafael were both fantastic, and I wouldn't hesitate to recommend them to family and friends. Thank you both for such a positive experience! Five stars all around!"
    - Jessica Marie
    - Jessica Marie
    It's so refreshing to find a company with people who genuinely care about their customers and the quality of their work.
    "I cannot say enough good things about Zoom Drain! Kevin, the owner, was absolutely fantastic from start to finish. He was professional, knowledgeable, friendly, and genuinely a pleasure to work with. It's not every day you come across someone who truly cares about their customers and takes such pride in what they do, but Kevin is definitely one of those people! Especially with our 130-year-old home, it was a very large task to figure out our issue! I also want to give a huge shoutout to Bart, another technician who helped! He was equally wonderful, professional, and helpful. Both Kevin and Bart made the entire experience so much easier and less stressful. Their kindness, honesty, and dedication to providing excellent customer service truly stood out. It's so refreshing to find a company with people who genuinely care about their customers and the quality of their work. I highly recommend Zoom Drain to anyone needing plumbing services! Kevin and Bart were both fantastic, and I wouldn't hesitate to recommend them to family and friends. Thank you both for such a positive experience! Five stars all around!"
    - Jessica Armenti
    - Jessica Armenti
    I can honestly say I have not had customer service like this in years. They were very professional and communicated all the way through.
    "I can honestly say I have not had customer service like this in years. They were very professional and communicated all the way through. From the owner to the man who came to fix it, both people were phenomenal. I am very happy with their services."
    - Jennifer Coppola
    - Jennifer Coppola
    Bart was super friendly and upfront about what he was seeing. A+
    "Great business to deal with. They were very communicative and kept us up to date with when the technician was going to arrive. The service went well. Bart was super friendly and upfront about what he was seeing. A+"
    - Michael Smith
    - Michael Smith
    Bart was also very nice and worked to resolve the problem immediately. Couldn't be happier.
    "I contacted Zoom about a clog in my house. I spoke with Kevin, and he set up his foreman to come to the house ASAP. He kept me informed of Bart's estimated time of arrival. Bart was also very nice and worked to resolve the problem immediately. Couldn't be happier. I have a wife and 4 daughters that need to get ready for a wedding we are attending this evening. I am very grateful."
    - Carlos Cavallone
    - Carlos Cavallone
    We will definitely be calling Zoom Drain if we have any other plumbing issues.
    "We had issues with our upstairs toilet not flushing well. Bart came in and checked it out for us. He snaked out the line and got it working properly. He also gave us some recommendations for products to use in the drains to keep everything moving through. We will definitely be calling Zoom Drain if we have any other plumbing issues."
    - Dawn Masterson
    - Dawn Masterson
    They went out of their way to save us money and fixed our major sewer line problem in less than one day.
    "Kevin and Bart were fabulous. Honest, hardworking, and punctual. They went out of their way to save us money. Because we had a problem with the sewer line, we needed work immediately. They came through on a moment's notice and fixed our major sewer line problem in less than one day. I would highly recommend their service and will absolutely be calling them if any other issues arise. The cost was very reasonable for the amount of work."
    - Robert Krause
    - Robert Krause
    They were quick to respond and clearly explained the issue.
    "Bart and Kevin were awesome. I contacted them when we had a backup in our basement. They were quick to respond and clearly explained the issue. They did a great job fixing the issue and providing advice on how to prevent it moving forward."
    - Mark Solis
    - Mark Solis
    Kevin, Bart & Rafael were all super friendly, knowledgeable and helpful. Very friendly & great team!
    "Highly recommend Zoom Drain! Kevin, Bart & Rafael were all super friendly, knowledgeable, and helpful. From the beginning of the issue and discussing the process, they kept us well informed and answered all our questions. The day of the job went very smoothly and the team walked us through the work and what was done. Very friendly and great team!"
    - Tiffany Moon
    - Tiffany Moon
    Professional, responsive, and excellent.
    "Professional, responsive, and excellent. All the things you want in a company!"
    - Aileen Armstrong (Jackson)
    - Aileen Armstrong (Jackson)
    Very professional organization. We will confidently use Zoom again.
    "Service in under 24 hours. Very professional organization. We will confidently use Zoom again."
    - Jeffrey Newlander
    - Jeffrey Newlander
    He provided quick, friendly service and a clear explanation of the problem.
    "Bart at Zoom Drain unclogged my kitchen sink drain after it has drained slow for years. He provided quick, friendly service and a clear explanation of the problem. Setting up the appointment with Kevin on the phone was easy, and they were flexible with my schedule. Overall, this was a great experience!"
    - Bryan Kramer
    - Bryan Kramer
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