Phil Heron and Scott Webber, owners of Zoom Drain Portland, bring a powerful combination of blue-collar leadership and technical sales experience to their franchise. Phil has spent nearly 20 years managing front-line teams in butcher shops, where he consistently led in profitability, employee retention, labor management, and customer satisfaction. He was named an All-Star three times—an honor given for top performance across all operational metrics. His experience developing talent, driving results, and creating high-performing teams is a cornerstone of Zoom Drain Portland’s foundation.
Scott Webber brings nearly two decades of B2B sales experience, having worked as an account manager for Trane. With a degree in mechanical engineering from the University of Washington, Scott has a deep understanding of technical systems and customer relationship management. His ability to listen, assess needs, and deliver value-driven solutions positions him perfectly to help build a customer-first service business.
Together, Phil and Scott have launched Zoom Drain Portland with a shared vision: to grow a dependable, high-performing operation that reflects their values—teamwork, accountability, and service excellence. They are passionate about building a workplace rooted in trust, clear communication, and opportunity.
Phil has called Portland home for over 20 years. He’s deeply connected to the community through his children’s sports and activities, and regularly volunteers as a coach. Scott moved to the area in 2019 with his wife and child to be closer to family and quickly embraced the Pacific Northwest lifestyle. He now volunteers on ski patrol at Crystal Mountain and enjoys woodworking, flying, and working on cars.
Their combined drive, experience, and commitment to the Portland community are at the heart of everything they bring to Zoom Drain Portland.
Our proactive maintenance plans save you money and keep your home or business running smoothly by preventing unexpected disruptions before they happen.
We know the importance of feeling safe when letting a service provider into your home or business. Our technicians are background-checked, drug-screened, and trained extensively. You’ll even receive a text message before we arrive, so you know exactly who is coming to serve you.
With our Flat Rate Menu Pricing, you’ll enjoy fairness and transparency. Everyone pays the same price, and no matter how long the job takes, no one pays more.
Our expert technicians clean, repair, and maintain thousands of drains every year—more than most plumbers do in a lifetime. Equipped to fix problems quickly and get it right the first time, we help you get back to what truly matters.
Our 24/7 emergency service ensures that you’ll never face a drain or sewer crisis alone, day or night. We respond according to your schedule, ensuring we’re there when you need us the most.
Ignacio was hard working and explained the task to me clearly.
Ron Vogel
He helped us find the root cause and stop the backup.
Joshua Thompson
This business has integrity, and if you hire Zoom Drain, you are working with skilled professionals you can trust.
Evan Howells
Zoom Drain technician Dan explained everything very well, with a detailed professional assessment of the storm drain cleaning.
Terri Tufts
Their drain tech, Dan, has always been prompt and keeps us apprised of cost and what the project entails.
Dawn Smith
He was pleasant to talk to; his troubleshooting skills were impressive as well.
Derek Miller
I have seen firsthand how diligent and professional Phil, Dan, and team have been when dealing with sewage issues.
Ben Gumbiner
Dan not only fixed the issue, he filled the hole, and smoothed the ground, replacing the bark dust such that the repair was invisible.
Paula Slavens
Dan and his apprentice arrived within the time indicated and were polite and respectful of me and my home.
Rene Brucker
Zoom Drain is the only company I will call for all of my drain clogs, as well as drain maintenance.
Kirk Reynolds
Dan was very knowledgeable and careful about how he handled our home’s older pipes.
Kurt Van Deren
They were here in a little over the hour.
Brad Bush
They were very kind at all times and took the time to write emails in both Spanish and English.
Espe tellez
I appreciated his timeliness and helpful tips for how to care for pipes and drains.
R Favorel
Fast and responsive, got the job done.
Katie Berry
On time, quickly diagnosed issue. Very informative about the problem and how things needed to proceed.
Dawn Smith
Ignacio was hard working, understood how to accomplish the task, and explained it to me clearly.
Ron Vogel
Daniel came over to fix our rain drainage system, which was backed up. He helped us find the root cause and stop the backup. Very helpful!
Joshua Thompson
Zoom Drain to the rescue! We had a tough situation, under a strict time frame, with a hundred different variables, and Phil and the Zoom Drain team handled every single thing with poise, calm, and professionalism.
Some surprises came up during the job, and even with some pretty significant unforeseen issues, they honored the original contract. This business has integrity, and if you hire Zoom Drain, you are working with skilled professionals you can trust. Highly recommend!
Evan Howells
Zoom Drain technician Dan explained everything very well, with a detailed professional assessment of the storm drain cleaning, and gave options for next steps if needed. My husband and I are pleased with Zoom Drain's service and recommend the company to others.
Terri Tufts
This is the third time we have used Zoom Drain for urgent plumbing needs in our building and they have come the same day. Their drain tech, Dan, has always been prompt and keeps us apprised of cost and what the project entails. Their prices are very reasonable. We have used other companies in the past but will always call Zoom Drain first.
Dawn Smith
I was extremely pleased with Dan's performance. He was pleasant to talk to; his troubleshooting skills were impressive as well; he tested his work by filling up the sink three times, and hearing the woosh and watching the mini vortex was a sight to behold.
Derek Miller
Zoom Drain has been a great partner for us at Voda Cleaning & Restoration. I have seen firsthand how diligent and professional Phil, Dan, and team have been when dealing with sewage issues. Highly recommend for all of your sewage and drainage needs!
Ben Gumbiner
If you have a drain problem, check out Zoom Drain of Portland, and ask for Dan. We needed to have a storm drain pipe repaired because, instead of draining to the street, the water would back up and make our gutters overflow. We had two bids for the job. The first guy listened to our description of the problem and immediately quoted $3,000. That was a sticker shock! We’re retired and could not afford that price, even though this was a non-discretionary repair. We decided to get a second quote and found Dan at Zoom Drain in Portland. Dan listened to our description, then pulled out his camera system and snaked it down the drain until he found the broken pipe. His bid was $1,088! Not only did Dan complete the job at almost one-third the cost of the first quote, but he did an excellent job, having to dig through hard clay for 2 to 3 feet until the pipe was exposed. He cut out the broken section and replaced it, then tested it for leaks. By the time the job was done, the ground looked untouched. Dan not only fixed the issue, he filled the hole, and smoothed the ground, replacing the bark dust such that the repair was invisible. Dan wasn’t just a miracle worker, he was delightful to work with. He’d be the guy you’d like to invite to a family dinner and establish a life-long friendship. Getting the job done to perfection is what you pay for, but working with someone who has such a great disposition is a treasure!
Paula Slavens
Dan and his apprentice arrived within the time indicated and were polite and respectful of me and my home. I reviewed the issues with them as they inspected and then provided several options with fees to fix the problem. They answered all my questions before I chose the option that worked best for me. Then they began work, protected my floors, cleaned up, and went over the fee again before I paid. Clog is gone and draining freely! Yay!
Rene Brucker
My kitchen sink drain was super backed up. Dan Nelson came out and first used the snake with no success. He then used the hydro-jet and blasted out the 30 years of grease and egg shells that had slowed my drain down to a total stop. Dan was a top notch professional and did a great job. The price was very reasonable. Zoom Drain is the only company I will call for all of my drain clogs, as well as drain maintenance.
Kirk Reynolds
Dan was very knowledgeable and careful about how he handled our home’s older pipes. We were given an estimate over the phone, which was exactly what we were charged. We were seen 2 hours after calling. Couldn’t be happier!
Kurt Van Deren
I had a clogged drain. By the time I said, 'let's do it,' they were here in a little over the hour. I would recommend them.
Thank you!
Brad Bush
Zoom has excellent customer service; they were very kind at all times. I speak Spanish, and they took the time to write emails in both Spanish and English. They also answered all my questions and gave me a very reasonable estimate.
Espe tellez
Dan was friendly, professional, and thorough. I appreciated his timeliness and helpful tips for how to care for pipes and drains. Thank you, Dan!
R Favorel
Fast and responsive, got the job done, came back quickly when I had questions to reevaluate.
Katie Berry
Dan was great! On time, quickly diagnosed issue. Very informative about the problem and how things needed to proceed. I would recommend Zoom Drain and will be using them for future issues.
