"I am astounded by the level of service I got with Zoom Drain.
We had quite a rough night thanks to a sewage backup that overflowed into our home late in the evening. Being new homeowners and not having a “go-to,” we called a number of “24/7” “emergency” plumbing services only to find out they weren’t truly available or just straight up stood us up.
Finally, we found Zoom Drain — from the moment Caitlyn answered the phone I could tell I was actually going to get some help and I was so grateful. She was so kind and helpful, and immediately took down my situation with urgency and got me on the list for immediate service.
Alfonso showed up promptly and was INCREDIBLE. He isolated the issue in our pipe and quickly remedied it, walking us through the process and ultimately saving our night. He told us he and his manager strive to make sure people are taken care of, and I can tell you personally that he made sure that was true for us.
Thank you so much to this amazing team. You have gained lifelong customers in us."
- Talia Bootz