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Zoom Drain of Portland Zoom Drain of Portland
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Customer Reviews

    Caiden came out the day I called, assessed the clog, gave me options, explained the pros and cons, and performed the service the same day.
    "Great service on an extremely clogged kitchen drain. Caiden came out the day I called, assessed the clog, gave me options—lowest cost to highest cost, explained the pros and cons of each option, and performed the service that same day. I appreciated how hard Caiden worked to clear the difficult clog. Overall it was an excellent experience. Pricing seemed reasonable, no sales pressure from Caiden, and I really liked that there was no fee for him to just come out and assess."
    - Doug and Jan Dauntless
    - Doug and Jan Dauntless
    They came out on Sunday night and we set up a plan for Monday.
    "Dan and the Zoom Drain crew did a great job. Was having an outside drain issue with my downspouts that was backing up and flooding into our crawl space. They came out on Sunday night and we set up a plan for Monday. A few hours in, my drains were cleared out and we were able to mark them out, so I know where my system is running. Dan was great to chat with and knows his stuff."
    - Justin Hoeckle
    - Justin Hoeckle
    Dan Nelson came and worked on a problem drain for me and was friendly, on time, very knowledgeable, did excellent work and cleaned up after himself.
    "Dan Nelson came and worked on a problem drain for me and was friendly, on time, very knowledgeable, did excellent work and cleaned up after himself. I would have given Zoom five stars but unfortunately, snaking then hydro jetting the drain did not work. The building is old, and the old drain was plumbed in a manner that will not allow modern snakes or hydro jets to access the clogged area. Because he couldn't clear the drain, he did the work for half price, which was little more than what a lot of plumbers charge for just showing up. He also recommended a plumber who can re-plumb the drain, which saved me the trouble of finding another plumber. I will definitely use Zoom Drain in the future."
    - John Hinds
    - John Hinds
    Alfonso very personable and tidy.
    "Alfonso very personable, tidy, and checked my other toilet and adjusted the water flow."
    - Sue Barker
    - Sue Barker
    They came right out and fixed my problems.
    "Dan was excellent at his job. Everyone was friendly. I got to talk to a real person on the phone, and they were local. They came right out and fixed my problems. I would use them again."
    - Dan Wilcox
    - Dan Wilcox
    They came out in under an hour to fix our backed up drain.
    "Called them on a Saturday morning, and they came out in under an hour to fix our backed up drain. It took under 30 minutes to fix, and the technician was up-front about the costs and options."
    - Garrett Taylor
    - Garrett Taylor
    He was very professional, courteous, and friendly.
    "He was very professional, courteous, and friendly and knew what he was doing. I would recommend him to anyone for plumbing issues."
    - Don Norman
    - Don Norman
    Very straightforward, honest communication that made me feel completely at ease.
    "Clogged toilet fixed. From start to finish, the experience was excellent. Dan Nelson arrived right on time. Before touching anything, he took the time to clearly explain exactly what he was going to do, what the likely causes were, what outcomes to expect, and outlined the next steps if the first approach didn’t fully resolve it. Very straightforward, honest communication that made me feel completely at ease. The pricing was transparent from the beginning. He gave me a clear breakdown of costs upfront, and I found them very reasonable for the quality of work and professionalism shown. He was courteous, respectful of my home, and clearly knew what he was doing. By the end, the toilet was working perfectly, and I genuinely felt like I could trust him with any future plumbing issues. I would highly recommend their services to anyone and will definitely be calling them again if I ever need help on any plumbing needs. 5 stars - top-notch quality, trustworthy plumber!"
    - Sathyan Kuppuswamy
    - Sathyan Kuppuswamy
    Caden was persistent and stayed with it until my problem was solved.
    "I am so grateful to Caden and Zoom Drain. He was extremely professional and personable! Caden was persistent and stayed with it until my problem was solved and did a wonderful clean up. My highest recommendation!"
    - Mary Irwin
    - Mary Irwin
    Covered all our concerns.
    "Dan was very comprehensive. Covered all our concerns. Spent some extra time looking over adjacent issue, as well."
    - Roger Kornfein
    - Roger Kornfein
    He quickly fixed the problem with a professional yet personal capacity.
    "Rapid response by Dan. He quickly fixed the problem with a professional yet personal capacity. Thank you, Zoom, and especially Dan."
    - Kennethh Stewart
    - Kennethh Stewart
    Honest, humble, and incredibly reliable, they consistently go above and beyond on all my commercial properties.
    "These guys are hands down the best in town! Honest, humble, and incredibly reliable, they consistently go above and beyond on all my commercial properties. I trust them completely to get the job done right every time. If you’re looking for quality and dependability, don’t waste your time anywhere else—these are the ones to call!"
    - Juan Lopez
    - Juan Lopez
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