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Zoom Drain of Rochester Zoom Drain of Rochester
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Our Rochester Team

  • We're just getting started with our staff!

    Have questions? Call (585) 308-9779 if you'd like to learn more

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Need Drain
Service ASAP?

Areas We Serve
4555 Lyell Road Rochester, NY 14606
Unclogging Drains Near You
  • Adams Basin
  • Churchville
  • East Rochester
  • Fairport
  • Henrietta
  • Hilton
  • Adams Basin
  • Churchville
  • East Rochester
  • Fairport
  • Henrietta
  • Hilton
  • Macedon
  • North Chili
  • North Greece
  • Ontario
  • Ontario Center
  • Penfield
  • Pittsford
  • Rochester
  • Spencerport
  • Union Hill
  • Webster
  • West Henrietta

Our FAQs

  • Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.

  • Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.

  • Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues

  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)

  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service

  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

Hear From Our Customers

    The plumbers explained the situation and how they would correct it.
    Nanette Holahan
    Everyone I encountered was helpful, fast, and professional.
    Kimberly Flynn
    Great communication, fair pricing, and outstanding work.
    Kevin Herrick
    Zoom came to my house and determined the problem within 30 minutes.
    barbara burgmaster
    Diagnosed the problem quickly, made the necessary repairs, and completed the task quickly and professionally.
    Tony Perruccio
    Zoom Drain did an outstanding job of clearing our French drain.
    Nick Vatalaro
    I have not had such a pleasant experience in many years.
    Brenda G
    Every time Josh and a co-worker were on time, friendly, and explained where they were in the process along the way.
    Martha Spiegel
    They were available to come out the same day and unclog a huge backup we had throughout the house.
    Sam Pak
    Paul was cool, efficient, and not creepy in any way. 100/10 would recommend him.
    Kat Bateman
    He told me in great detail what the problem was and explained possible solutions.
    Kathy H
    He solved the issue immediately and was very quick and efficient!
    Lindsay Plucknette
    Paul and Andrew were polite, pleasant, and professional.
    Jane Dever
    Tony and his crew came in and did a fantastic job.
    Ted Marello
    Arrived within the hour of calling.
    skye cantwell
    They came quickly and fixed the problem successfully in a short time!
    Kit Hohman
I am very happy with the service provided today. The plumbers explained the situation and how they would correct it. They worked quickly and did a great job with cleanup. They also mentioned suggestions we may want to consider. Thank you!
Nanette Holahan
We had a gnarly main drain blockage, and the technician came right out within a couple of hours. He explained the whole scenario really well. He was super polite and professional. He was able to unblock it pretty quickly, and the price felt reasonable. Everyone I encountered was helpful, fast, and professional. Thank you!!
Kimberly Flynn
Just a great experience from start to finish. Great communication, fair pricing, and outstanding work.
Kevin Herrick
Zoom came to my house and determined the problem and within 30 minutes solved the problem.
barbara burgmaster
Technician was polite, knowledgeable, and concise. Diagnosed the problem quickly, made the necessary repairs, and completed the task quickly and professionally. Very pleased and satisfied with everything involved.
Tony Perruccio
Zoom Drain did an outstanding job of clearing our French drain. They were both professional and efficient. I would highly recommend using them.
Nick Vatalaro
Are you kidding? I have not had such a pleasant experience in many years. The professional manner in which they represented your company was seen in their genuine concern and their prompt work ethic. They took the time to explain in detail the evaluation, the options, and recommendation. Getting right to it, they completed the job and left my home in full repair. I was shockingly surprised and relieved. I even wanted to buy them dinner! They graciously declined. Another indication of quality work force.
Brenda G
We have an old house with some galvanized pipes that had become completely closed off. I read good reviews about their service and also the ease of getting a quick appointment, and they were absolutely correct. I made an appointment online and Josh came as scheduled to evaluate the situation. I got a text ahead of time with his picture so I knew who to look for and also had time to secure my dog. Josh explained the work that needed to be done, and I had an estimate the same day. It took 3 days total, and every time Josh and a co-worker (apologies for forgetting their names) were on time, friendly, and explained where they were in the process along the way. The pricing was flat rate, so the price I was quoted was what I paid. The person I spoke with on the phone (Angela) to make payments and schedule the actual work dates was also very helpful and professional. I recommend Zoom Drain without hesitation. One other thing that did not affect this review, but was very nice: the week after the job was complete I received a thank-you gift!
Martha Spiegel
They did absolutely great. They were available to come out the same day and unclog a huge backup we had throughout the house. Matthew L. did a fantastic job, was transparent and upfront about pricing, didn't feel rushed, and took extra time to explain where the clog happened. And Stephanie in customer service was terrific as well. She was very communicative about scheduling and navigating around the massive snowstorm we had the same weekend of our plumbing incident. They fixed our drain clog, but after remounting our toilet, there was a small residual leak at the base (likely due to the wax ring not resting properly). 100% not Zoom Drain's fault as all toilet mounting surfaces can be different and that can make wax seals unpredictable sometimes. But they came out a couple of days later to fix that anyway! Free of charge! Great team and great follow-through on their part. Would happily use this team again. They deserve your business!
Sam Pak
Paul was cool, efficient, and not creepy in any way. He came through the door with all the equipment, gave the price, went to work, told me what was up and that it was all fixed, and didn’t leave a mess. 100/10 would recommend him.
Kat Bateman
Phil did a great job. He told me in great detail what the problem was and explained possible solutions. Will def use this company again.
Kathy H
Paul was professional and friendly. He solved the issue immediately and was very quick and efficient! Thanks, Paul and Zoom Drain!
Lindsay Plucknette
Paul and Andrew were polite, pleasant, and professional. They explained in detail what they were doing to clean the pipe running from our clogged kitchen sink. It was done as quickly as possible, and they checked several other pipes before they left. I will definitely be calling Zoom Plumbing again.
Jane Dever
Tony and his crew came in and did a fantastic job. He was very thorough and neat. I would recommend him and his company.
Ted Marello
Arrived within the hour of calling. Spent a great deal of time trying to clear our sink.
skye cantwell
They came quickly and fixed the problem successfully in a short time! If you could tell Matt he left a flashlight.
Kit Hohman
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