Frequently Asked Questions
Zoom Drain of Montgomery County Provides Answers for Common Questions
This page provides answers for some commonly asked questions including the following:
- Do you provide commercial drain services?
- Do you offer warranties?
- Do you charge by the hour?
- Do you offer maintenance programs?
- Do you offer trenchless sewer repairs?
- Can you install a backflow valve?
- Can you replace my sewer pump?
- Do you offer a satisfaction guarantee?
- Can you help remove tree roots from sewer pipes?
- Do you provide drain inspections?
Drain Services FAQs
Do you provide commercial drain services?
Do you offer warranties?
Do you charge by the hour?
Do you offer maintenance programs?
Do you offer trenchless sewer repairs?
Can you install a backflow valve?
Can you replace my sewer pump?
Need Drain
Service ASAP?
- Abington
- Ambler
- Ardmore
- Bala Cynwyd
- Blue Bell
- Bridgeport
- Abington
- Ambler
- Ardmore
- Bala Cynwyd
- Blue Bell
- Bridgeport
- Bryn Athyn
- Cheltenham
- Collegeville
- Colmar
- Conshohocken
- Dresher
- East Greenville
- Elkins Park
- Flourtown
- Fort Washington
- Frederick
- Gilbertsville
- Gladwyne
- Glenside
- Green Lane
- Gwynedd
- Gwynedd Valley
- Harleysville
- Hatboro
- Hatfield
- Haverford
- Horsham
- Huntingdon Valley
- Jenkintown
- King of Prussia
- Lafayette Hill
- Lansdale
- Merion Station
- Mont Clare
- Montgomeryville
- Narberth
- Norristown
- North Wales
- Oaks
- Oreland
- Palm
- Pennsburg
- Perkiomenville
- Plymouth Meeting
- Pottstown
- Red Hill
- Royersford
- Schwenksville
- Skippack
- Souderton
- Spring House
- Telford
- Willow Grove
- Wyncote
- Wynnewood
- Zieglerville
Our FAQs
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Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.
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Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.
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Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.
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If it involves a drain or sewer line, we handle it!
From simple clogs to major line replacements, we specialize in:
- Kitchen, bathroom, and floor drains
- Sewer main lines
- Tree root intrusions
- Grease buildup
- Broken or collapsed pipes
- Preventative maintenance plans for recurring issues
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Every Zoom Drain technician is:
- Background-checked and drug-tested
- Extensively trained in drain and sewer systems
- Equipped with the latest tools and technology
- Committed to cleanliness and respect (we wear booties and use red mats)
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Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:
- No surprises
- No hourly charges
- Everyone pays the same fair rate for the same service
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Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.
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Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.
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We are drain and sewer specialists, not general plumbers. That focus means:
- Faster response times
- Service technicians with unmatched expertise
- Trucks fully stocked with industry-specific equipment
- Solutions built to last
Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.
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Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.
Hear From Our Customers
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Jerrold Rosenthal
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Albert Ogle
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Robert Gaspari
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Leanne Gallagher
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Darrin Uhl
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Kevin Kornock
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Sandra Harvard
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Nicholas Lias
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Debra Haldaman
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Lisa Ferry
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Marie Schult
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Bryan Christ
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Charles Boschen
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William Price
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David Gillespie
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Paul Mesmer
Josh did a tremendous job for me. He is extremely knowledgeable, friendly, and extremely competent.Jerrold Rosenthal
Angel did a superb job today in identifying a problem that several other companies, including McClaine Bros and HomeServe, failed to do. Excellent and professional service!Albert Ogle
Showed up within the window promised, even though it was after hours. Service tech did a wonderful job.Robert Gaspari
Zoom Drain was great to work with when we had an emergency at our home. They showed up in the window of time they provided. The technician, Lawrence, was very professional and friendly. He made sure to explain, step by step, what he was going to do and then explained the issue along with his proposed solution. He worked quickly and efficiently to resolve the situation, and we were so thankful for his hard work.Leanne Gallagher
Mike (Senior Technician) from Zoom Drain visited to address a main line soft clog that wasn’t able to be fully cleared on their initial visit. Communication was excellent throughout, and Mike took the time to fully explain what he saw and did. Although the clog is cleared, a camera inspection showed multiple areas of standing water beyond the trap, indicating a larger underlying issue with the old cast iron sewer line. For next steps we may consider replacing the 76-year-old trap and line. These guys really are experts in their field.Darrin Uhl
Tony did great, was quick and found the problem and took care of it.Kevin Kornock
Ryan Polsky was incredibly professional, knowledgeable, pleasant, polite, and kind. He showed respect for my home. Ryan was very thorough explaining the issue with my drain and pipes and the steps he will take to fix the problem. He didn’t just fix the problem, he made sure everything was cleaner than he found it. I am happy that I called Zoom Drain. I’ve used them in the past and they were great! They still have the same excellent service!Sandra Harvard
Called with a clogged drain from the house to the city line, and Jamar was out right when they said and got it all squared away in no time!Nicholas Lias
Angel came out and serviced my backup between two bathrooms... great job. Great customer service and good conversation.Debra Haldaman
We have used Zoom several times over the years. Always have a great experience with their service. Very reasonable prices too. When we call, they always send a technician out within a few hours. I highly recommend them.Lisa Ferry
Ryan was so helpful and was able to unclog our main line!Marie Schult
I was unable to be at the site during the work, but Lawrence was working diligently with my plumber to get the job done. Where some tech may have quit and walked away, he was determined to get my septic line opened up and flowing.Bryan Christ
Zoom technician, Ryan, came to our house at the scheduled time, ready to solve a persistent toilet problem. His work was successful and his attention to detail was greatly appreciated. I can strongly recommend Zoom to anyone with a drain stoppage problem.Charles Boschen
Main drain was completely clogged and he worked efficiently, explaining everything along the way.William Price
The drain to our septic system was blocked. My plumber contacted Zoom Drain, and they dispatched Michael Schoffstall almost immediately to remedy the issue. Michael was very thorough and professional, and if I have another problem I will definitely ask for Michael. I would not hesitate to recommend Zoom and Michael to anyone.David Gillespie
We have been using these guys since we moved into our house in 2017. Have always done a great job.Paul Mesmer