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Meet the Owners of Zoom Drain Washington

Professional drain and sewer services in the State of Washington

Zoom Drain Washington provides unparalleled drain and sewer solutions with a focus on speed, precision, and lasting results. Owned and operated by Gordon Bock, who has a rich career history starting as a Nuclear Power Plant operator and Rescue Swimmer in the US Navy. Gordon went on to earn Computer Science and MBA degrees from the University of Washington, spending most of his career designing and building complex IT systems used in healthcare. He spent the last 10 years at Microsoft where he solved crucial IT security issues for hardware (Surface/Xbox) and later was instrumental in building the global cryptographic governance program for Windows. 

Gordon is also very active in the community, bringing his understanding of complex system problem solving to the social arena. With a passion for empowering the next generation, he is active on two state commissions and two city commissions focused on family and youth. He also sits on the board of Northwest Nuclear Laboratories, a non-profit educating youth in highly advanced STEM technologies. Gordon also regularly attends church.

In 2023 Gordon had an opportunity to consider how he can best bring together his career expertise as well as addressing the emerging needs of the community. Feeling that business ownership is the best vehicle to achieve that, he reached out to a franchise broker to discover franchising. Ironically, out of a dozen franchise candidates Zoom Drain was the first franchise he discarded. After deeply analyzing a few other franchises and not finding a good match, it was suggested that he reconsider Zoom Drain. Since then, he acquired six Zoom Drain territories in western Washington with the possibility of expanding to Vancouver and Spokane, WA.

Gordon partnered with Zoom Drain to create Zoom Drain Washington because of a shared vision that we are more than a service provider; we are an integral part of the community solving crucial problems. These problems exist not only for our customers who seek our unparalleled expertise, but also for our employees who need an employer that cares about their personal growth, and for our community who needs seasoned leaders that can foster the greater good.  At Zoom Drain Washington we are setting new standards in the drain and sewer industry, ensuring that our region remains one of the most desirable places to live through superior services and a place to grow families.   

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Areas We Serve
13716 Canyon Rd E Puyallup, WA 98373
Unclogging Drains Near You
  • Anderson Island
  • Ashford
  • Bonney Lake
  • Buckley
  • Camp Murray
  • Carbonado
  • Anderson Island
  • Ashford
  • Bonney Lake
  • Buckley
  • Camp Murray
  • Carbonado
  • Dupont
  • Eatonville
  • Elbe
  • Fox Island
  • Gig Harbor
  • Graham
  • Kapowsin
  • La Grande
  • Lakebay
  • Lakewood
  • Longbranch
  • Longmire
  • Mcchord Afb
  • Mckenna
  • Milton
  • Olympia
  • Orting
  • Paradise Inn
  • Puyallup
  • Roy
  • South Prairie
  • Spanaway
  • Steilacoom
  • Sumner
  • Tacoma
  • University Place
  • Vaughn
  • Wauna
  • Wilkeson

Our FAQs

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues

  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)

  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service

  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

  • Zoom Drain specializes exclusively in drain and sewer cleaning, maintenance, and repair. We’re not general plumbers; we’re experts in all things drain-related.

    Our services include:

    • Drain and sewer cleaning
    • High-velocity hydro jetting
    • Drain and sewer video inspections
    • Trenchless and conventional pipe repairs
    • Grease trap and septic tank pumping
    • Storm and roof drain services
    • Preventive maintenance programs
    • Drain care products - Zoom Drain Bio™, RootX® Root Control, & CitraJet® Citrus Degreaser

    Whether you’re dealing with an emergency backup or want to prevent future issues, Zoom Drain has a solution.

  • Absolutely. We regularly provide drain and sewer video inspections for real estate transactions. Many municipalities require these before a home sale, and our inspections can help buyers avoid costly surprises. We’re happy to coordinate with agents, buyers, or sellers as needed.

  • Yes. Tree roots are a common cause of sewer blockages. We use a combination of root-cutting tools, water jetting, and camera inspections to remove and diagnose root intrusion, and can recommend permanent solutions, such as trenchless repair, if needed.

Hear From Our Customers

    Attended to the pop-up ads, sat down with us to explain and help delete apps that could be draining the batteries.
    Andrea
    I was super impressed with the customer service and Jeremy, the technician.
    Michael Fish
    I'd have him again in a heartbeat!
    Ken Edmonds
    Jeremy from Zoom Drain was our Christmas Eve miracle.
    Victoria Feero
    I am completely satisfied with the work that Jordan and his work partner did.
    Eleanore Meints
    The entire process was smooth, fast, and handled with great customer care.
    Monica Stillwell
    He showed up on time, was very pleasant and competent.
    Dean Jaquish
    The crew has been fair on pricing and working very hard to resolve my problem.
    Brad Case
    The technician who assisted me was friendly, courteous, and highly professional.
    Isiah Karmel
    Jeremy helped us out on two occasions, he was able to come out right away and fixed our problems extremely quick.
    Maddy Reeves
    Jordan and Jeremy were both very professional.
    NancyKay
    He explained in detail what was going on with my old galvanized pipes in my bathroom.
    Nancy Kreuger
    He did a great job cleaning up, very professional.
    Michelle Russell
    Jordan is a battlefield hero; I highly recommend!
    Joathan Simmons
    Thank you to Jeremy for his transparency and even showed me how to clean the filter myself.
    Harry Tarrant
    Super friendly, knowledgeable, and got everything fixed faster than I expected.
    Clint Isackson
Attended to the pop-up ads, sat down with us to explain and help delete apps that could be draining the batteries. We inquired about a possible upgrade and spent considerable time informing us of each new feature. Michael wasn’t ready to relinquish his current model.
Andrea
I was super impressed with the customer service and Jeremy, the technician. Very knowledgeable, professional. I have worked with several septic companies, this is the best. The name threw me off not listing septic, but it should be. Highly Recommend.
Michael Fish
Jeremy did a great job. I'd have him again in a heartbeat!!
Ken Edmonds
Jeremy from Zoom Drain was our Christmas Eve miracle. We had an after-hour emergency and he was able to come to our house first thing in the morning (Christmas Eve). Our septic tank was overflowing and he was able to pump it out and get it in working order. He explained the situation and was able to provide a quote for repairs and maintenance. Thank you, Jeremy, for saving the day!
Victoria Feero
I am completely satisfied with the work that Jordan and his work partner did on pumping and inspecting my septic tank.
Eleanore Meints
I can't say enough about Zoom Drain. They came out the same day to help figure out what this issue was. The technician who assisted me was friendly, courteous, and highly professional. The entire process was smooth, fast, and handled with great customer care. I appreciate the quality of service and would confidently recommend Zoom Drain to anyone in need of reliable plumbing support. We will be referring and using Zoom Drain for any future needs!
Monica Stillwell
Jordan did a great job of clearing a clogged drain in our guest bathroom. He showed up on time, was very pleasant and competent.
Dean Jaquish
Difficult project. The crew has been fair on pricing and working very hard to resolve my problem.
Brad Case
I recently had the pleasure of working with Jordan Johnson from Zoom Drain, and the experience was excellent from start to finish. The technician who assisted me was friendly, courteous, and highly professional. He quickly diagnosed the issue and completed the repair efficiently, demonstrating both skill and respect for my time. The entire process was smooth, fast, and handled with great customer care. I appreciate the quality of service and would confidently recommend Zoom Drain to anyone in need of reliable plumbing support.
Isiah Karmel
Highly recommend!! Jeremy helped us out on two occasions. He was able to come out right away and fixed our problems extremely quick. We will continue to use Zoom Drain for any of our drain/septic issues.
Maddy Reeves
Jordan and Jeremy were both very professional. The work needed was completed in a timely manner, and they made sure to update me along the way. Highly recommend Zoom Drain.
NancyKay
Jordan was very knowledgeable and personable. He explained in detail what was going on with my old galvanized pipes in my bathroom. We’ve scheduled repair work to complete the job. Thank you, Zoom Drain.
Nancy Kreuger
The technician was on time. Everything was done in a timely manner. He did a great job cleaning up, very professional. Zoom Drain will definitely be my go-to for any plumbing issues from here on out.
Michelle Russell
Awesome service from the best of the best. Jordan is a battlefield hero; I highly recommend! This company is top notch with great customer service, prices, and commitment to their jobs. A++++++ all around for the entire company. Thank you 🙏 my friends
Joathan Simmons
Nadine, I believe, is a dispatcher? She was very professional and communicative. Thank you to Jeremy for his transparency and even showed me how to clean the filter myself. GREAT COMPANY here in Puyallup!! Keep up the great work!
Harry Tarrant
Jeremy was absolutely fantastic — super friendly, knowledgeable, and got everything fixed faster than I expected. I’d recommend this plumbing company to anyone who wants efficient, reliable service done.
Clint Isackson
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