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Zoom Drain of Washington Zoom Drain of Washington
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Customer Reviews

    They wanted our business, they earned our business, and now they have our business.
    "This is a fantastic local company that does an incredible job. After first enlisting their services, they came out several times, I think six actually, to get our floor drains working as intended and not backing up, which they were doing on a nightly basis. This was all done for a flat initial charge, each visit being treated as a maintenance visit, something you don’t see often enough. They wanted our business, they earned our business, and now they have our business. They also maintain our grease trap, and I could not recommend this vendor enough."
    - Rick McCallum
    - Rick McCallum
    If we end up in a similar situation again we will definitely be contacting Zoom Drain!
    "We had a hairy situation and Jordan's calm demeanor put us at ease. He was clear and patient explaining all the potential problems as he got more information in his investigation. He checked in on the methods used and the risks involved and was careful in his approach. He had to go back to refill his water tank and come back, but he was dedicated to finishing the job. There were a few problems found and he's prepared us for the road ahead to solve the problem in the long term. In the shorter term, though, we can use our drains and appliances again and he'll connect us with folks who can handle the downstream issues for us. Our appointment was scheduled to be 12-4. He messaged at 10:30 asking if we would like him to come early since he was in the area. Even with the refill run he had to do, we were still clear by 1 p.m. If we end up in a similar situation again we will definitely be contacting Zoom Drain! Thanks, Jordan!"
    - Whit Levis
    - Whit Levis
    Jordan was fantastic! Got us in early and explained everything clearly.
    "Jordan was fantastic! Got us in early. Explained everything clearly. And was unwilling to leave the job partially finished even when the main problem was solved. We really appreciate his, and Zoom's, help with our sewer lines."
    - Scheyer Levis
    - Scheyer Levis
    They came out within 12 hours for a non-emergency issue, and Jordan was kind, efficient, and really informative.
    "They came out within 12 hours for a non-emergency issue, and Jordan was kind, efficient, and really informative. It turns out our clog didn’t need intervention today; he offered a camera for peace of mind if I was worried but let me know that it was totally fine to wait and see if our clog was resolving on its own since our toilet was flushing fine. Since he showed me what to look for to know it needed service, I know I can call back anytime to get them back out."
    - Lara Hayden
    - Lara Hayden
    Jeremy was friendly and efficient.
    "Got my drainage system flushed and got a camera view. Jeremy was friendly and efficient."
    - Robert Miller
    - Robert Miller
    Jordan was so helpful and informative.
    "The best customer service. Jordan was so helpful and informative. I now know who to always call…"
    - Lori Morgan
    - Lori Morgan
    Customer service is top notch.
    "Customer service is top notch. What a great company."
    - Lori Morgan
    - Lori Morgan
    Attended to the pop-up ads, sat down with us to explain and help delete apps that could be draining the batteries.
    "Attended to the pop-up ads, sat down with us to explain and help delete apps that could be draining the batteries. We inquired about a possible upgrade and spent considerable time informing us of each new feature. Michael wasn’t ready to relinquish his current model."
    - Andrea
    - Andrea
    I was super impressed with the customer service and Jeremy, the technician.
    "I was super impressed with the customer service and Jeremy, the technician. Very knowledgeable, professional. I have worked with several septic companies, this is the best. The name threw me off not listing septic, but it should be. Highly Recommend."
    - Michael Fish
    - Michael Fish
    I'd have him again in a heartbeat!
    "Jeremy did a great job. I'd have him again in a heartbeat!!"
    - Ken Edmonds
    - Ken Edmonds
    Jeremy from Zoom Drain was our Christmas Eve miracle.
    "Jeremy from Zoom Drain was our Christmas Eve miracle. We had an after-hour emergency and he was able to come to our house first thing in the morning (Christmas Eve). Our septic tank was overflowing and he was able to pump it out and get it in working order. He explained the situation and was able to provide a quote for repairs and maintenance. Thank you, Jeremy, for saving the day!"
    - Victoria Feero
    - Victoria Feero
    I am completely satisfied with the work that Jordan and his work partner did.
    "I am completely satisfied with the work that Jordan and his work partner did on pumping and inspecting my septic tank."
    - Eleanore Meints
    - Eleanore Meints
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