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Customer Reviews

    The technician who assisted me was friendly, courteous, and highly professional.
    "I recently had the pleasure of working with Jordan Johnson from Zoom Drain, and the experience was excellent from start to finish. The technician who assisted me was friendly, courteous, and highly professional. He quickly diagnosed the issue and completed the repair efficiently, demonstrating both skill and respect for my time. The entire process was smooth, fast, and handled with great customer care. I appreciate the quality of service and would confidently recommend Zoom Drain to anyone in need of reliable plumbing support."
    - Isiah Karmel
    - Isiah Karmel
    Jeremy helped us out on two occasions, he was able to come out right away and fixed our problems extremely quick.
    "Highly recommend!! Jeremy helped us out on two occasions. He was able to come out right away and fixed our problems extremely quick. We will continue to use Zoom Drain for any of our drain/septic issues."
    - Maddy Reeves
    - Maddy Reeves
    Jordan and Jeremy were both very professional.
    "Jordan and Jeremy were both very professional. The work needed was completed in a timely manner, and they made sure to update me along the way. Highly recommend Zoom Drain."
    - NancyKay
    - NancyKay
    He explained in detail what was going on with my old galvanized pipes in my bathroom.
    "Jordan was very knowledgeable and personable. He explained in detail what was going on with my old galvanized pipes in my bathroom. We’ve scheduled repair work to complete the job. Thank you, Zoom Drain."
    - Nancy Kreuger
    - Nancy Kreuger
    He did a great job cleaning up, very professional.
    "The technician was on time. Everything was done in a timely manner. He did a great job cleaning up, very professional. Zoom Drain will definitely be my go-to for any plumbing issues from here on out."
    - Michelle Russell
    - Michelle Russell
    Jordan is a battlefield hero; I highly recommend!
    "Awesome service from the best of the best. Jordan is a battlefield hero; I highly recommend! This company is top notch with great customer service, prices, and commitment to their jobs. A++++++ all around for the entire company. Thank you 🙏 my friends"
    - Joathan Simmons
    - Joathan Simmons
    Thank you to Jeremy for his transparency and even showed me how to clean the filter myself.
    "Nadine, I believe, is a dispatcher? She was very professional and communicative. Thank you to Jeremy for his transparency and even showed me how to clean the filter myself. GREAT COMPANY here in Puyallup!! Keep up the great work!"
    - Harry Tarrant
    - Harry Tarrant
    Super friendly, knowledgeable, and got everything fixed faster than I expected.
    "Jeremy was absolutely fantastic — super friendly, knowledgeable, and got everything fixed faster than I expected. I’d recommend this plumbing company to anyone who wants efficient, reliable service done."
    - Clint Isackson
    - Clint Isackson
    Diagnosed why sump pump alarm was going off and did a temporary fix.
    "Diagnosed why sump pump alarm was going off and did a temporary fix, provided estimate of a better solution."
    - Shellie Mason
    - Shellie Mason
    They quickly got me scheduled and my technician, Jeremy, was very professional and helpful.
    "I needed an emergency repair and Zoom Drain was just the answer. They quickly got me scheduled and my technician, Jeremy, was very professional and helpful. He completed the job quickly and at a great value. I highly recommend Jeremy and Zoom Drain! 5 stars!"
    - Susan Hesson
    - Susan Hesson
    Jordan took the time to try to map out the entire system and get it all flowing properly.
    "We’ve had a persistently slow storm drain—Jordan took the time to try to map out the entire system and get it all flowing properly. Very happy with the job, and we will call again."
    - Rick Banuelos
    - Rick Banuelos
    I also know more about what NOT to put down our drains to avoid bigger issues in the future.
    "Tech came for a smelly drain. While we still don't know what the cause is, I do know what to look out for as a potential cause. I also know more about what NOT to put down our drains to avoid bigger issues in the future. 10/10, will call again for drain issues!"
    - Cherie Kent
    - Cherie Kent
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