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Satisfaction Guarantee

Fast Response, Expert Care, Transparent Pricing

At Zoom Drain®, we’re committed to ensuring that every customer experience is seamless, reliable, and completely satisfying. Our satisfaction guarantee offers you peace of mind, knowing that we stand behind our work with fast response times, expert solutions, and transparent pricing that you can trust.

Our Satisfaction Guarantee

We understand the urgency of drain and sewer issues, and are committed to getting your flow back quickly and efficiently. In the unlikely event that you’re not satisfied with the service you received, we will make it right—ensuring that your concerns are addressed promptly and professionally.

Price Protection Guarantee

With Zoom Drain, there are no surprises, just straightforward, honest pricing. Our price protection guarantee means: The price we quote is the price you pay—no surprises, no hidden fees.

We charge by the job, not the hour, so you’ll know the full cost upfront, allowing you to make confident, informed decisions.

Going Above and Beyond with Every Service

Our commitment to quality is more than a promise; it’s the foundation of everything we do. 

When you choose Zoom Drain, you’re choosing:

  • Prompt and Courteous Service: We value your time and respond quickly to every call, ensuring you get the expert care you need without delay.
  • Proactive Solutions: Our team doesn’t just fix the issue at hand; we offer practical solutions and maintenance tips to help prevent future clogs and keep your system flowing smoothly.
  • 30-Day Service Guarantee: Every service we provide is backed by a 30-day guarantee, so you can have confidence in the quality and durability of our work.

Comprehensive Warranties for Extra Peace of Mind

In addition to our Satisfaction Guarantee, we provide extensive warranties on specific services:

  • Drain and Sewer Line Repairs: Warranty on sectional repairs.
  • Full Line Replacements: Warranty on complete replacements.
  • Trenchless Pipe Solutions: Industry-leading warranties on pipe relining and pipe bursting, designed to provide you long-term assurance.

Choose Zoom Drain with confidence, knowing that we’re dedicated to fast, professional, and reliable service that you can count on—no matter the job. We’re here to ensure your drain and sewer systems work smoothly, backed by our guarantee and commitment to excellence.

Fast. Focused.
Fixed!

Why Choose Zoom Drain?
  • Trusted
    Technicians
  • 100%
    Satisfaction
    Guarantee
  • Flat-Rate
    Pricing
  • Super Service
    Trucks

Hear From Our Customers

    Great Service
    “We thought our wash machine was broken/leaking. Had the appliance tech out. He discovered that the drain was plugged and suggested I call Backlund Plumbing. They sent out a tech from Zoom Drain. His name was Ricardo. What a great guy. So friendly, thorough and quickly took care of the drain problem. He even made sure the wash mash machine was working and put it back in place. I highly recommend Zoom Drain and ask for Ricardo!”
    - Rose
    Excellent Service
    “I highly recommend Zoom Drain. Exceptional customer service. They handled a difficult situation with honestly and integrity. Thomas N did a fantastic job. He was very knowledgeable and thorough. He kept me informed throughout the entire process. He made sure everything was cleaned up and put back in order. I highly recommend the company and Thomas.”
    - Theresa
    Speedy, efficient, professional service!
    “Thomas with ZoomDrain was great! Had the drain flowing again in less than 20 minutes. Was very conscientious professional, and made sure everything was put back together again, cleaned up and made sure everything was done right the first time! Highly recommend!!!”
    - Tia Fox Leahy