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Meet the Owners

Zoom Drain Indianapolis is owned and operated by the husband-and-wife team of Chris and Rachel Duggan. These business extraordinaires offer more than 30 years of business experience, including sales, customer service, and management. Chris is the Vice President of Residential Sales for a fiber optic Internet company, and Rachel is a Senior Mortgage Loan Officer for a bank.  

The Duggans were introduced to Zoom Drain in August 2022 and were immediately drawn to the company for many reasons, especially the company culture. “The team is incredible. Jim, Ellen, and the rest of the crew at corporate are phenomenal,” the Duggans comment. “My fellow franchisees have been amazing partners. They're happy to answer any questions and offer any guidance they have. The people here are happy, engaged, and invested, making Zoom Drain a fun environment!” The Duggans also feel the essentiality of Zoom Drain to be a major factor in the brand’s success. “It's a necessity. People who work in the trades are the salt of the earth. They come in to do the 'dirty' jobs when no one else wants to. With a franchise like Zoom Drain, safety and cleanliness come first. Our technicians are trained to do the job correctly while maintaining a clean environment.”

In addition to their work with Zoom Drain, the Duggans are intrinsically engaged in the community. They believe, “The community depends on us. It's important to serve that same community in any way possible through volunteer work, charitable donations, and being an engaged citizen.” As such, after relocating from Atlanta, Georgia, to the Indianapolis, Indiana, area, Rachel started the Westfield Rocks Referrals Group to create a local bond. This group is more than just a networking group. The 20 members have provided more than $750,000 in business referrals to one another since its inception. The group also gives back to the community meaningfully throughout the year, organizing and hosting various food, coat, and blood drives and other philanthropic initiatives.  

Through Zoom Drain and the Westfield Rocks Referrals Group, the Duggans have cemented themselves in the Indianapolis community and become Hoosiers. They love the local Indy community because of the kind, welcoming people, family-friendly atmosphere, and abundance of activities available to their whole family.

The Duggans proudly provide essential sewer and drain services to support their community and beyond.

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Service ASAP?

Areas We Serve
17408 Tiller Ct Ste 900 Westfield, IN 46074
Unclogging Drains Near You
  • Advance
  • Arcadia
  • Atlanta
  • Avon
  • Beech Grove
  • Brownsburg
  • Advance
  • Arcadia
  • Atlanta
  • Avon
  • Beech Grove
  • Brownsburg
  • Camby
  • Carmel
  • Cicero
  • Crawfordsville
  • Fishers
  • Goldsmith
  • Greenwood
  • Indianapolis
  • Ingalls
  • Jamestown
  • Kokomo
  • Lebanon
  • Noblesville
  • Pittsboro
  • Plainfield
  • Sharpsville
  • Sheridan
  • Tipton
  • Westfield
  • Whitestown
  • Zionsville

Our FAQs

  • Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.

  • Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.

  • Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues

  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)

  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service

  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

Hear From Our Customers

    Punctual, thorough, competent, clean and tidy, and got the job done for us.
    Sid Morris
    Quantavius was great, very informative and a pleasure to have out in our time of need.
    John Brumley
    Very polite and professional gentleman did the job quickly with a flat rate so I had no stress.
    Thomas Leitke
    Nathan was very thorough in explanations.
    Michelle Hartman
    His persistence, skill, and professionalism truly stood out.
    Angie Galtier
    It was clogged when he arrived, and flowing when he left so I’m good with it.
    john davis
    They arrived the same day we called for service on a clogged sink, and quickly diagnosed and solved our problem.
    Rick Ferris
    Nathan was very informative, professional, and friendly.
    Mary Lou Curless
    Nate & his colleague were great. Fast and complete.
    Ralph Lusher
    Not all heroes wear capes—Nick Rock is my hero!
    Will Harris
    Definitely a customer because of Jacob.
    JJ Brennan
    He explained what he would do and answered all my questions.
    Ed Banta
    He went above and beyond; you were like the third plumber I had called out.
    Carol
    He explained everything thoroughly before he started and after he was finished.
    Glenna Timmons
    They did awesome work and they all had great personalities.
    Jamey Angell
    Very prompt, professional, courteous, and did whatever he needed to help fix our issue.
    KJ Williams
Jacob was fantastic! Punctual, thorough, competent, clean and tidy, and got the job done for us. I had a pesky clogged kitchen drain, and Jacob was able to clear it.
Sid Morris
Thank you for the quick and professional service! Quantavius was great, very informative, and a pleasure to have out in our time of need.
John Brumley
Very polite and professional gentleman did the job quickly; after price compare came in the mid range with a flat rate so I had no stress. Replaced a sewer system pump. Master plumber 👍🏼
Thomas Leitke
Nathan was very thorough in explanations and addressed our questions and issue efficiently and effectively.
Michelle Hartman
We had an excellent experience with Zoom Drain in Westfield, Indiana, and especially with Nate, who worked on unclogging our kitchen drain. This was not an easy clog, but Nate would not give up until he got through it completely. His persistence, skill, and professionalism truly stood out. Beyond the technical work, Nate was exceptionally courteous, patient, and kind throughout the entire process. He took the time to explain what he was doing, treated our home with respect, and made what could have been a stressful situation feel completely manageable. It’s rare to find service like this anymore. If you need drain work done and want someone who genuinely cares about doing the job right, I highly recommend Zoom Drain Westfield and ask for Nate. Outstanding service from start to finish.
Angie Galtier
We were a referral from Isley Plumbing. Had a clogged garage floor drain. Jacob was very affable and well spoken. Drain got opened by a combination of hot water and plunging. He tried to use his smallest drain snake auger with my consent, knowing that there would be an upcharge. It had no discernible effect, other than the auger head broke off and never navigated through the trap. It was clogged when he arrived, and flowing when he left so I’m good with it, though there was no proprietary process or equipment involved.
john davis
Could not have been more pleased with the service we received today from Nate and Cody. They arrived the same day we called for service on a clogged sink, and quickly diagnosed and solved our problem. We are new to Carmel and would definitely use Zoom again. They also gave us some great local BBQ restaurant recommendations!
Rick Ferris
Nathan was very informative, professional, and friendly. He knew exactly what he was doing and gave me some suggestions to help my toilet from not getting clogged again. I called today and was able to get in today. This was extraordinary, especially with the holiday being so close. I would highly recommend this company.
Mary Lou Curless
Nate & his colleague were great. Fast and complete. And they provided maintenance advice for free. Good guys!
Ralph Lusher
Not all heroes wear capes—Nick Rock is my hero! I thought my wife’s ring was as good as gone… Nick fished the ring out of the toilet plumbing. You are a lifesaver; Zoom Drain, you just earned a new customer.
Will Harris
Outstanding young man. Thorough, polite, efficient. Definitely a customer because of Jacob.
JJ Brennan
Nicholas’ work was very good and complete. He explained what he would do and answered all my questions. My grade for him is an A.
Ed Banta
He went above and beyond. You were like the third plumber I had called out. You guys did what you could that day, and you will be back to service me again. Much appreciated.
Carol
Nicholas Rock was a real rock star! He was pleasant and efficient. He explained everything thoroughly before he started and after he was finished. However, the person booking the appointment should have been able to give me a quote for a basic drain cleaning since the prices were written in their information presented to me. Had I known what the basic price was, I would have called for other quotes.
Glenna Timmons
They did awesome work and they all had great personalities. Great to work with. I highly recommend.
Jamey Angell
Nick was a ROCKSTAR! Very prompt, professional, courteous, and did whatever he needed to help fix our issue. Not sure I’ve been around someone as good as him in any industry in a very long time. I have nothing but praise for all he did. Thank you, Nick! You are the man!
KJ Williams
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