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Meet the Owners

Zoom Drain Indianapolis is owned and operated by the husband-and-wife team of Chris and Rachel Duggan. These business extraordinaires offer more than 30 years of business experience, including sales, customer service, and management. Chris is the Vice President of Residential Sales for a fiber optic Internet company, and Rachel is a Senior Mortgage Loan Officer for a bank.  

The Duggans were introduced to Zoom Drain in August 2022 and were immediately drawn to the company for many reasons, especially the company culture. “The team is incredible. Jim, Ellen, and the rest of the crew at corporate are phenomenal,” the Duggans comment. “My fellow franchisees have been amazing partners. They're happy to answer any questions and offer any guidance they have. The people here are happy, engaged, and invested, making Zoom Drain a fun environment!” The Duggans also feel the essentiality of Zoom Drain to be a major factor in the brand’s success. “It's a necessity. People who work in the trades are the salt of the earth. They come in to do the 'dirty' jobs when no one else wants to. With a franchise like Zoom Drain, safety and cleanliness come first. Our technicians are trained to do the job correctly while maintaining a clean environment.”

In addition to their work with Zoom Drain, the Duggans are intrinsically engaged in the community. They believe, “The community depends on us. It's important to serve that same community in any way possible through volunteer work, charitable donations, and being an engaged citizen.” As such, after relocating from Atlanta, Georgia, to the Indianapolis, Indiana, area, Rachel started the Westfield Rocks Referrals Group to create a local bond. This group is more than just a networking group. The 20 members have provided more than $750,000 in business referrals to one another since its inception. The group also gives back to the community meaningfully throughout the year, organizing and hosting various food, coat, and blood drives and other philanthropic initiatives.  

Through Zoom Drain and the Westfield Rocks Referrals Group, the Duggans have cemented themselves in the Indianapolis community and become Hoosiers. They love the local Indy community because of the kind, welcoming people, family-friendly atmosphere, and abundance of activities available to their whole family.

The Duggans proudly provide essential sewer and drain services to support their community and beyond.

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Areas We Serve
17408 Tiller Ct Ste 900 Westfield, IN 46074
Unclogging Drains Near You
  • Advance
  • Arcadia
  • Atlanta
  • Avon
  • Beech Grove
  • Brownsburg
  • Advance
  • Arcadia
  • Atlanta
  • Avon
  • Beech Grove
  • Brownsburg
  • Camby
  • Carmel
  • Cicero
  • Crawfordsville
  • Fishers
  • Goldsmith
  • Greenwood
  • Indianapolis
  • Ingalls
  • Jamestown
  • Kokomo
  • Lebanon
  • Noblesville
  • Pittsboro
  • Plainfield
  • Sharpsville
  • Sheridan
  • Tipton
  • Westfield
  • Whitestown
  • Zionsville

Our FAQs

  • Our proactive maintenance plans save you money and keep your home or business running smoothly by preventing unexpected disruptions before they happen.
  • We know the importance of feeling safe when letting a service provider into your home or business. Our technicians are background-checked, drug-screened, and trained extensively. You’ll even receive a text message before we arrive, so you know exactly who is coming to serve you.
  • With our Flat Rate Menu Pricing, you’ll enjoy fairness and transparency. Everyone pays the same price, and no matter how long the job takes, no one pays more.
  • Our expert technicians clean, repair, and maintain thousands of drains every year—more than most plumbers do in a lifetime. Equipped to fix problems quickly and get it right the first time, we help you get back to what truly matters.
  • Our 24/7 emergency service ensures that you’ll never face a drain or sewer crisis alone, day or night. We respond according to your schedule, ensuring we’re there when you need us the most.

Hear From Our Customers

    Not all heroes wear capes—Nick Rock is my hero!
    Will Harris
    Definitely a customer because of Jacob.
    JJ Brennan
    He explained what he would do and answered all my questions.
    Ed Banta
    He went above and beyond; you were like the third plumber I had called out.
    Carol
    He explained everything thoroughly before he started and after he was finished.
    Glenna Timmons
    They did awesome work and they all had great personalities.
    Jamey Angell
    Very prompt, professional, courteous, and did whatever he needed to help fix our issue.
    KJ Williams
    Was easy to work with...professional...got the job done.
    Dave Rusie
    Arrived ahead of time after calling, friendly, efficient, great service!!
    Richard Wenzler
    Nathan was really nice and knowledgeable.
    Jeremy Ziliak
    They communicated well, took care of the issue and gave me sound advice!
    Nancy Cooper
    Nate was so experienced and explained options.
    Mohan Kalimuthu
    We were given an appointment the day that we called.
    Carolyn Townsend
    Professional, knowledgeable and walked me through the entire process.
    george saunders
    He was polite, friendly and very professional with his explanations and solutions.
    Lisa Teets
    Knowledgeable, neat, friendly, on time, courteous and efficient.
    Brad Rainier
Not all heroes wear capes—Nick Rock is my hero! I thought my wife’s ring was as good as gone… Nick fished the ring out of the toilet plumbing. You are a lifesaver; Zoom Drain, you just earned a new customer.
Will Harris
Outstanding young man. Thorough, polite, efficient. Definitely a customer because of Jacob.
JJ Brennan
Nicholas’ work was very good and complete. He explained what he would do and answered all my questions. My grade for him is an A.
Ed Banta
He went above and beyond. You were like the third plumber I had called out. You guys did what you could that day, and you will be back to service me again. Much appreciated.
Carol
Nicholas Rock was a real rock star! He was pleasant and efficient. He explained everything thoroughly before he started and after he was finished. However, the person booking the appointment should have been able to give me a quote for a basic drain cleaning since the prices were written in their information presented to me. Had I known what the basic price was, I would have called for other quotes.
Glenna Timmons
They did awesome work and they all had great personalities. Great to work with. I highly recommend.
Jamey Angell
Nick was a ROCKSTAR! Very prompt, professional, courteous, and did whatever he needed to help fix our issue. Not sure I’ve been around someone as good as him in any industry in a very long time. I have nothing but praise for all he did. Thank you, Nick! You are the man!
KJ Williams
Was easy to work with...professional...got the job done and fixed our problem.
Dave Rusie
Arrived ahead of time after calling, friendly, efficient, great service!! Highly recommended!!
Richard Wenzler
Nathan was really nice and knowledgeable and did a great job fixing our clogged toilet.
Jeremy Ziliak
I needed immediate help with my Airbnb and they suggested two technicians, one for the septic and one for the drain. They coordinated so they were both there at the same time to address the problem. Thank goodness because both were needed! They communicated well, took care of the issue, and gave me sound advice! All while my renters were off to the museum! It was seamless! Thank you!
Nancy Cooper
Nate was so experienced and explained options, able to remove the clog with the cheapest option. Good job 👏
Mohan Kalimuthu
We were given an appointment the day that we called. Nick was professional. He discovered our drain issue and suggested multiple solutions. We would call them in the future.
Carolyn Townsend
Nicholas was amazing. Professional, knowledgeable, and walked me through the entire process. Quick service that fixed the issue. Very pleased.
george saunders
Called Zoom Drain as recommended by another plumbing company. Forest, service gentleman, was here within 2 hours, assessed my burst water problem and was able to find the problem and offered a solution. He was polite, friendly, and very professional with his explanations and solutions. Offered to send 2 quotes with full details. The service call fee was very reasonable.
Lisa Teets
My technician was fantastic. Knowledgeable, neat, friendly, on time, courteous, and efficient. Price was fair. Excellent work. Would highly recommend!
Brad Rainier
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