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Our FAQs

  • Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.

  • Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.

  • Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues

  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)

  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service

  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

Hear From Our Customers

    So kind and knew his stuff.
    Erica Barnes
    Nathan and his sidekick did an amazing job. Quick and efficient.
    matt mosier
    Nate from Zoom Drain was awesome.
    Bluzign Concepts
    What started out as a relatively horrifying event turned into a surprisingly pleasant experience.
    Sara
    Punctual, thorough, competent, clean and tidy, and got the job done for us.
    Sid Morris
    Quantavius was great, very informative and a pleasure to have out in our time of need.
    John Brumley
    Very polite and professional gentleman did the job quickly with a flat rate so I had no stress.
    Thomas Leitke
    Nathan was very thorough in explanations.
    Michelle Hartman
    His persistence, skill, and professionalism truly stood out.
    Angie Galtier
    It was clogged when he arrived, and flowing when he left so I’m good with it.
    john davis
    They arrived the same day we called for service on a clogged sink, and quickly diagnosed and solved our problem.
    Rick Ferris
    Nathan was very informative, professional, and friendly.
    Mary Lou Curless
    Nate & his colleague were great. Fast and complete.
    Ralph Lusher
    Not all heroes wear capes—Nick Rock is my hero!
    Will Harris
    Definitely a customer because of Jacob.
    JJ Brennan
    He explained what he would do and answered all my questions.
    Ed Banta
Jacob was awesome. So kind and knew his stuff. Definitely added value to the whole experience.
Erica Barnes
Nathan and his sidekick did an amazing job. Quick and efficient. They work good as a team. Cleared a nasty drain in minutes. Definitely call them if you want your drains to Zoom.
matt mosier
They kept in communication when they would be out, then sent a notification to let me know that he was close. Nate from Zoom Drain was awesome. He checked and then checked again to make sure the washer drain was cleared. He even gave us a little life hack to prevent this type of clog from happening again. He was very personable and not to mention having the same first name. If you need a quality job done for a reasonable price, reach out to Zoom Drain... I would recommend asking for Nate if he's not out being a good representation for the company. SOLID WORK, NATE!!!
Bluzign Concepts
James and his team from Zoom Drain were amazing! I was unable to use any plumbing in my home—without a flood or backup occurring—it was a nightmare. (Just imagine: sinks, showers, and toilets.) James from Zoom came to save us within just a few hours of my midday call. He and everyone I spoke to were incredibly professional and friendly. What started out as a relatively horrifying event turned into a surprisingly pleasant experience. I highly recommend Zoom Plumbing—they made my day much less crappy. :-)
Sara
Jacob was fantastic! Punctual, thorough, competent, clean and tidy, and got the job done for us. I had a pesky clogged kitchen drain, and Jacob was able to clear it.
Sid Morris
Thank you for the quick and professional service! Quantavius was great, very informative, and a pleasure to have out in our time of need.
John Brumley
Very polite and professional gentleman did the job quickly; after price compare came in the mid range with a flat rate so I had no stress. Replaced a sewer system pump. Master plumber 👍🏼
Thomas Leitke
Nathan was very thorough in explanations and addressed our questions and issue efficiently and effectively.
Michelle Hartman
We had an excellent experience with Zoom Drain in Westfield, Indiana, and especially with Nate, who worked on unclogging our kitchen drain. This was not an easy clog, but Nate would not give up until he got through it completely. His persistence, skill, and professionalism truly stood out. Beyond the technical work, Nate was exceptionally courteous, patient, and kind throughout the entire process. He took the time to explain what he was doing, treated our home with respect, and made what could have been a stressful situation feel completely manageable. It’s rare to find service like this anymore. If you need drain work done and want someone who genuinely cares about doing the job right, I highly recommend Zoom Drain Westfield and ask for Nate. Outstanding service from start to finish.
Angie Galtier
We were a referral from Isley Plumbing. Had a clogged garage floor drain. Jacob was very affable and well spoken. Drain got opened by a combination of hot water and plunging. He tried to use his smallest drain snake auger with my consent, knowing that there would be an upcharge. It had no discernible effect, other than the auger head broke off and never navigated through the trap. It was clogged when he arrived, and flowing when he left so I’m good with it, though there was no proprietary process or equipment involved.
john davis
Could not have been more pleased with the service we received today from Nate and Cody. They arrived the same day we called for service on a clogged sink, and quickly diagnosed and solved our problem. We are new to Carmel and would definitely use Zoom again. They also gave us some great local BBQ restaurant recommendations!
Rick Ferris
Nathan was very informative, professional, and friendly. He knew exactly what he was doing and gave me some suggestions to help my toilet from not getting clogged again. I called today and was able to get in today. This was extraordinary, especially with the holiday being so close. I would highly recommend this company.
Mary Lou Curless
Nate & his colleague were great. Fast and complete. And they provided maintenance advice for free. Good guys!
Ralph Lusher
Not all heroes wear capes—Nick Rock is my hero! I thought my wife’s ring was as good as gone… Nick fished the ring out of the toilet plumbing. You are a lifesaver; Zoom Drain, you just earned a new customer.
Will Harris
Outstanding young man. Thorough, polite, efficient. Definitely a customer because of Jacob.
JJ Brennan
Nicholas’ work was very good and complete. He explained what he would do and answered all my questions. My grade for him is an A.
Ed Banta
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