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Customer Reviews

    Jorge is very cordial and cares about his quality of work.
    "Jorge arrived on time. He analyzed the problem and fixed the problem. Jorge is very cordial and cares about his quality of work. I recommend Zoom Drain for any drainage issues you may have. You can call a plumber and they will refer you to Zoom Drain for drainage problems."
    - LWpo
    - LWpo
    Excellent work and customer service.
    "Thank you to Miguel, Sean, and Ian for your excellent work and customer service."
    - Cynthia “Cyndy” Cielasek
    - Cynthia “Cyndy” Cielasek
    Their dedication to customer satisfaction, professionalism, and persistence really impressed me.
    "I found this company after doing some research, and everyone had very positive things to say about them. I called them to fix a blockage in my backyard. During the first visit, they worked for nearly two hours but unfortunately couldn’t resolve the issue. After that, I spoke with the company, and Service Manager Ian personally came back the same day. He spent almost another two hours trying to fix the problem, but it turned out to be a very difficult case. He didn’t give up — the next day he returned with different equipment and worked for about another hour. Although the issue couldn’t be resolved, I truly appreciate how hard they tried. It was clear they did everything they could. Their dedication to customer satisfaction, professionalism, and persistence really impressed me. Even though the problem wasn’t solved, their effort and honesty meant a lot to me. I would definitely work with this company again and highly recommend them to others."
    - Baha
    - Baha
    Miguel was a pro's pro. He was knowledgeable, friendly and professional.
    "I am very impressed with the professionalism of the team at Zoom Drain from start to finish. I received quotes from their competitors. Zoom Drain arrived when they said they would, provided me with a complete quote including a description of services, and followed up on it. Scheduling my service was a breeze. They called me and texted to tell me when my agent would arrive, and he did. He had my problem solved much faster than I thought possible. Miguel was a pro's pro. He was knowledgeable, friendly and professional. Fatima and Ian in the office operated in the same fashion, which tells me that they have a positive and consistent company culture. Well done Zoom Drain, and thank you Miguel for a job very well done!"
    - G W
    - G W
    I appreciate his efficiency but more importantly his honesty.
    "Ian was recommended to me by my plumber as I was in need of having my kitchen line hydrojetted. Ian gave me a quote for the work done, but he was able to finish the job quickly and adjusted my quote for a few bucks off. I appreciate his efficiency but, more importantly, his honesty. Will 100% use Zoom in the future."
    - David Forrester
    - David Forrester
    They accommodated me with a quick turnaround for an appointment.
    "They accommodated me with a quick turnaround for an appointment, completed the job in short order at a reasonable rate. I recommend them again."
    - William Dunn
    - William Dunn
    He was knowledgeable, easy to work with, and determined to clear my drains.
    "Jorge from Zoom Drain came out. He was knowledgeable, easy to work with, and determined to clear my drains, and he did successfully!"
    - John V
    - John V
    Prompt, polite service call, but was unable to take care of the root ball problem.
    "Prompt, polite service call, but was unable to take care of the root ball problem; however, gave suggestions on using a root dissolving powder/foam. Will give that a try, fingers crossed."
    - Peter Beck Kim
    - Peter Beck Kim
    Jorge did a great job clearing my drain.
    "Jorge did a great job clearing my drain. That was my biggest problem."
    - BTSRUS
    - BTSRUS
    Professional, timely, talented and thorough.
    "Ian is a great American problem solver, professional, timely, talented and thorough. Thanks, Ian!"
    - April Lamkins
    - April Lamkins
    Miguel listened to our story, diagnosed the problem, and hydro jetted from a clean-out that a previous plumber did not even look for.
    "They were our 4th plumbers called to discern a plumbing issue. Miguel listened to our story and diagnosed the problem. He hydro jetted from a clean-out that a previous plumber did not even look for! After doing his work with a camera inside the drain pipe, he declared, clean! Follow-up water proved it clear. He was professional, informed, and tidy. Just wish we had made his call on our first try… 2 months and many headaches ago."
    - Anne Wilcox
    - Anne Wilcox
    Very accommodating, very personable and conscientious.
    "Miguel was just fantastic! He was actually early for the appointment, knew exactly how to repair the clogged drain, and even asked if there were other issues that he might address while he was still there. Very accommodating, very personable, and conscientious. Would definitely use Zoom Drain again!"
    - D sobolik
    - D sobolik
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