Meet The Owners Of Zoom Drain Rhode Island
Native New Englanders Who Are Eager To Serve Their Community
Zoom Drain of Rhode Island is proudly owned and operated by Kyle and Allison Roberge, native New Englanders and a husband and wife team with very different professional backgrounds.
With Kyle growing up in Connecticut and Allison in Massachusetts, the two have always called the region home – moving to Providence in 2021. Kyle’s background features more than two decades' worth of experience in the restaurant industry, working first in fine dining before transitioning to restaurant operational oversight and development, overseeing training for more than nine Boston area restaurants. Allison, a Boston University alum with a degree in Biology and an MBA, has spent her career in the healthcare and pharmaceutical sectors, both in research and product development.
And although the two might be new to The Ocean State, they fell in love with it immediately.
“Rhode Island is just beautiful,” said Allison Roberge. “It’s right on the water, there’s really great restaurants – plus you’re close to the mountains, close to New York City and close to Boston. Our state brings a variety of New Englanders, each with their own, slightly unique, background”

Now, the duo is building something together, a tangible thing they can oversee. After careers working for others, it’s time to take what they’ve learned and focus it towards growing their own franchise. With goals to always help their community during times of need, create fulfilling and constantly-evolving careers and give back to the area however they can, Kyle and Allison want to continue to build Zoom Drain’s reputation as the name to trust for drain and sewer service.
“We want people to always be satisfied with our work, knowing it’ll be done fast and efficiently – that they can call during an emergency and everything is going to be OK because Zoom Drain is on their way,” Kyle Roberge admitted. “We have the opportunity to make an immediate impact on people who aren’t really having a great day, to become stewards of our local community and to help the residents and businesses around us – all while giving back to those in our region.”
We serve communities around Rhode Island: Providence, Cranston, Cumberland and beyond.
Need Drain
Service ASAP?
- Barrington
- Bristol
- Centerdale
- Central Falls
- College Hill
- Coventry
- Barrington
- Bristol
- Centerdale
- Central Falls
- College Hill
- Coventry
- Cranston
- Cumberland
- East Greenwich
- East Providence
- East Side
- Elmhurst
- Forestdale
- Jamestown
- Johnston
- Lincoln
- Little Compton
- Manville
- Middletown
- Newport
- North Kingstown
- North Smithfield
- Olneyville
- Pawtucket
- Portsmouth
- Providence
- Riverside
- Rumford
- Saunderstown
- Slatersville
- Smithfield
- Tiverton
- Wakefield
- Warren
- Warwick
- Washington Park
- West Warwick
- Woonsocket
Our FAQs
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Yes. In fact, we’re proud to be a referral partner for many plumbing and mechanical contractors. Because we don’t offer general plumbing, we don’t compete with them; we complement their services and can even offer referral incentives.
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Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.
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Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.
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If it involves a drain or sewer line, we handle it!
From simple clogs to major line replacements, we specialize in:
- Kitchen, bathroom, and floor drains
- Sewer main lines
- Tree root intrusions
- Grease buildup
- Broken or collapsed pipes
- Preventative maintenance plans for recurring issues
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Every Zoom Drain technician is:
- Background-checked and drug-tested
- Extensively trained in drain and sewer systems
- Equipped with the latest tools and technology
- Committed to cleanliness and respect (we wear booties and use red mats)
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Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:
- No surprises
- No hourly charges
- Everyone pays the same fair rate for the same service
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Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.
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Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.
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We are drain and sewer specialists, not general plumbers. That focus means:
- Faster response times
- Service technicians with unmatched expertise
- Trucks fully stocked with industry-specific equipment
- Solutions built to last
Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.
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Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.
Hear From Our Customers
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Olivia Thornton
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Karen McDaid
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Ahmed Diab
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Kendra Ryder
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Robin Rains
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Stephen Palmieri
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Ralph Rehbein
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Gail F
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Bill and Sue Loughlin
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Andrew Surman
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Ashley Burgess
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K Dudemaine
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Karen Laurino
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Bernadette Brown
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Chrissy Gon
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I had a trickle of a leak that I noticed, and when I went to deal with it, it was a much worse issue than I anticipated. The Zoom team was quick to respond, let me know when they were showing up, were polite in person, and fixed everything quickly! It was an amazing experience and I will call them again.Olivia Thornton
Joe did an exemplary job. Our clogged drain problem turned out to be complicated, and he worked diligently, clearly explaining the issues and options as he went. Thank you!Karen McDaid
Recently had a clogged drain and called these guys. Joseph showed up and had the problem taken care of in no time. Super professional and cleaned up after himself. Would definitely recommend to anyone in need of their services.Ahmed Diab
My shower was clogged up and I called Zoom Drain. Joseph came over in good time, cleared the clog, and cleaned up nicely. Will definitely be using Zoom Drain in the future!Kendra Ryder
I had a drain backup issue a decade ago in this house because of tree roots in the effluent line. I had been meaning to do preventative maintenance and had Zoom Drain come out to check the line a few months ago, got a video, and clearly needed to have the roots cleaned out again. Well, I got busy with travel and life and did not schedule the work. And guess what, my spidey sense had been correct — six weeks after I got my video and had failed to schedule the work, on what was otherwise a perfect New England fall Sunday morning, I awoke to a drain backup. Luckily, I was able to get scheduled for immediate service by the company and a lovely, professional young man (Ryan) came out to do the work. He worked for several hours rooting out the growth in the line and was very transparent, showing me pictures of what was going on in there. I think the transparency and communication is key to my trusting this service provider. He was very diligent, knowledgeable, and communicative. What a great employee. Problem solved. And now I have learned my life lesson that, instead of just thinking about preventative maintenance, I am going to get Ryan to my house at a minimum every couple of years. Highly recommend this company.Robin Rains
Same day. Removed a grease plug from kitchen service line 40 years in the making that I was unable to do on my own. Was up and going in an hour.Stephen Palmieri
I recently had Zoom Drain RI come out to tackle some serious drainage problems at my home, and I couldn't be happier with the results! I was dealing with two stubborn clogs, one in my kitchen sink and another in my bathtub; neither was draining at all. Zoom quickly identified the problems and efficiently cleared both issues and restored full water flow to each drain. The entire team was very responsive and communicative throughout the entire process. They kept me in the loop via emails, texts, and phone calls, before and after the service, making sure I always knew what was happening. Even better, after completing the work, they followed up with me to confirm everything was working perfectly and to make sure I was completely satisfied with the service. From start to finish, Zoom Drain RI was professional, reliable, and genuinely easy to work with. I'd definitely recommend them to anyone in the area dealing with plumbing issues!Ralph Rehbein
Joseph was very helpful in assisting with our issue. We had a tub and toilet backup issue. It only ended up being that we needed our septic tank emptied. It was full, which is work they don't do. There was no charge for this house call and solving my issue. I will be reaching out to them again for any future issues.Gail F
Had a drain issue, they were here quickly and resolved the problem in just a few minutes.Bill and Sue Loughlin
Had a clogged toilet. Joseph came and unclogged the toilet in a timely manner. Was prompt and professional. Will be using Zoom in the future.Andrew Surman
I cannot say enough good things about Zoom Drain and the service I received today! Three days ago, I accidentally flushed an antique wedding ring down the toilet. This wasn't just any ring—it dates back to 1915 and belonged to my great-grandmother. It was passed down to me, so it has tremendous sentimental value to my family. Needless to say, I was devastated. I called Zoom Drain at 6:30 this morning, and Joseph came out around 11:30. He spent about two hours at my house carefully working with the camera and locating the ring. He was incredibly patient, professional, and determined—and he successfully retrieved my ring from the sewer line! I honestly couldn't believe it. I also had a great experience with Kyle, the owner, who personally called me afterward. It's clear that this is a small business that genuinely cares about its customers and takes pride in the work they do. To make an already amazing experience even better, this was a Saturday, and they do not charge an on-call fee for Saturday service. The price was also extremely reasonable! I went from thinking I had lost a priceless family heirloom forever to having it back in my hands the same day. I am beyond grateful to Joseph, Kyle, and everyone at Zoom Drain. If you need drain or sewer work, I highly recommend giving them a call. Fantastic company and fantastic customer service! ❤️💍Ashley Burgess
Zoom Drain Company was great! My technician, Joseph, was absolutely wonderful - prompt, polite, knowledgeable, professional, and very hard working! If we ever have issues again, we will definitely use Zoom!K Dudemaine
Quick response time and service was excellent by the company and technician.Karen Laurino
Ruiz was very informative and answered all of our questions. Very professional!Bernadette Brown
Great customer service! Joseph Bourque from Zoom was very communicative and did a great job. Would recommend him to anyone.Chrissy Gon
Ruizdael was very polite, knowledgeable, and helpful! He gave us some great options to think about to help us reach a permanent solution. We would use this company again.rania almuhtaseb