A Customer Story: Septic Services You Can Count On
When a septic system needs attention, homeowners want service they can trust; especially when the whole process is unfamiliar. We recently had the privilege of helping Marybeth after she called Zoom Drain of Washington for a septic tank pump-out in her new home. Here’s what she shared about her experience:
"We had our septic pumped out today. Very satisfied with Zoom Drain of Washington! We had Jordan service our septic tank. He was respectful, courteous, efficient, and very knowledgeable. He also kept us updated while we were at work and gave us tips for future care of our septic system. Thank you, Jordan, for what you do! 5 stars for you!"
Feedback like this makes us proud of the work we do and the team members who show up ready to help. Jordan took the time to answer questions and sent updates during the service, offering practical advice to keep Marybeth’s septic system in good shape for the long term.
From Maui to Gig Harbor: A New Homeowner’s Perspective
Making the switch from city living to a home with a septic system can feel daunting. Here’s another recent story from a local customer who moved from Maui to Gig Harbor and faced a clogged shower; not an easy fix for anyone new to septic care:
“We just recently moved to Gig Harbor from Maui and now have a home on septic. This is completely new to us but when my husband said the shower is clogged, I know that means it’s beyond our capabilities!! Using yelp, I called Zoom Drain of Washington and the very sweet agent put me on hold to contact Jeremy. Came back on the line in minutes to tell me JEREMY would be on his way! He arrived in an hour and immediately got to work. Finding our septic tank was the first issue. Once he dug everything up, he was able to clear the tank. We did find tree roots that need to be removed and will definitely have Jeremy back for that and any other issues we may have. We feel very fortunate to have picked Zoom Drain of Washington today! Thank you thank you thank you Jeremy!!”
Our team’s approach sets us apart: acting quickly, explaining every step, and treating homeowners’ property with respect. Service calls like these can reveal bigger issues, such as tree roots or hard-to-locate tanks, but our goal is to make the process smooth and as stress-free as possible.
Proudly Serving Pierce and Thurston Counties
Every day, Zoom Drain of Washington helps neighbors with septic system care around Pierce and Thurston counties. We take pride in fast response times, practical communication, and caring for customers’ homes as if they were our own. These values show in every five-star review and positive comment from families new to the area or the world of septic maintenance.
Ready for reliable septic tank service? Call Zoom Drain of Washington at (253) 364-0235 today or contact us online.