Meet The Owner Of Zoom Drain Alabama
A Commitment to Excellence
Steve Spensley, owner of Zoom Drain Birmingham, brings over 25 years of leadership and service experience to the business. A former Royal Artillery Officer in the UK military, Steve went on to earn his Bachelor of Science in Communications and Media from Loughborough University, where he also played collegiate rugby. His career spans complex global operations in private security, founding and growing an international risk management firm, and building a high-performing Amazon Delivery Service Partner business that successfully completed nearly 80,000 routes and delivered close to 15 million packages.
Steve’s commitment to customer service and operational excellence continues through his leadership of Vulcan Last Mile Solutions, a fleet support company, and his recognition as an Amazon Pinnacle Partner—a distinction awarded to fewer than 10% of DSPs. His experience managing people, scaling businesses, and cultivating long-term customer relationships lays a strong foundation for Zoom Drain Birmingham’s success.
Though originally from the UK, Steve has proudly called Alabama home for nearly 20 years. He and his wife, a Birmingham native, have built their life together in the Dunnavant Valley near Mt Laurel, raising their family and becoming active members of the local community.
Outside of work, Steve enjoys RVing, hiking, biking, and spending time with his family. His passion for leadership, service, and community connection is at the heart of everything he brings to Zoom Drain Birmingham.
Need Drain
Service ASAP?
- Alabaster
- Birmingham
- Docena
- Fairfield
- Fultondale
- Leeds
- Alabaster
- Birmingham
- Docena
- Fairfield
- Fultondale
- Leeds
- Pelham
- Pinson
- Trussville
Our FAQs
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Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.
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Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.
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Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.
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If it involves a drain or sewer line, we handle it!
From simple clogs to major line replacements, we specialize in:
- Kitchen, bathroom, and floor drains
- Sewer main lines
- Tree root intrusions
- Grease buildup
- Broken or collapsed pipes
- Preventative maintenance plans for recurring issues
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Every Zoom Drain technician is:
- Background-checked and drug-tested
- Extensively trained in drain and sewer systems
- Equipped with the latest tools and technology
- Committed to cleanliness and respect (we wear booties and use red mats)
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Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:
- No surprises
- No hourly charges
- Everyone pays the same fair rate for the same service
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Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.
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Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.
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We are drain and sewer specialists, not general plumbers. That focus means:
- Faster response times
- Service technicians with unmatched expertise
- Trucks fully stocked with industry-specific equipment
- Solutions built to last
Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.
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Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.
Hear From Our Customers
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vw young
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Rk WV
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Stephen Hannum
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james borders
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Paul Lawrence
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Carolyn Bass
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Ginger Hails
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carlnell etheridge
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Leo Shoemaker
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John Bragg
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Aletheia Brewington
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Dennis Brown
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Gary Wheat
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artag3
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Markeciua Rue
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Carlton Millsap
These gentlemen were professional, skilled, polite, and thorough! Loved them!vw young
Tim and team located the location of the leak underground. This was not easy to find and he did a great job!Rk WV
MarDarius and Edward were great! Both were very professional and genuinely friendly. They got the job done and took extra time to explain things to me and answer my questions. Good guys!Stephen Hannum
Thanks to Zoom Drain for staying dedicated to getting this job handled for this lady.james borders
Tim and Michael were very helpful and always communicative and very timely!Paul Lawrence
Tim and Edward were very professional and did a great job.Carolyn Bass
Tim did a great job. He went above and beyond. He explained pricing and process. He was efficient and professional. I highly recommend.Ginger Hails
The contractors were very professional from beginning to end. They explained every detail of the work process along with providing pictures. Thank you Zoom Drain for your service.carlnell etheridge
MarDarius Fuller showed up on time. Completed work expeditiously and professionally. Kept me informed during progress of project.Leo Shoemaker
Tim did an unbelievable job for me. He was efficient, courteous, and picked the most cost-effective option to help diagnose my problem. Michael contacted me before and after to follow up and referred me to someone that could help with an additional issue. I could not be more impressed.John Bragg
Tim and Madarius did a great job at fixing my dad’s plumbing issue! There was a backup in the sewer line, and they were efficient and timely on diagnosing the problem and thoroughly explaining what needed to be done. Thank you guys so much!Aletheia Brewington
I would give Mardarius (and Tim) 6 stars if I could. He was very courteous, knowledgeable, and professional. I would highly recommend him. If I need additional plumbing services in the future, I know who to call.Dennis Brown
Tim was very professional, friendly, and thorough during my service line cleanout. He even recommended some ways to prevent future clogs and maintain my line myself, which I appreciate. The system they use is very modern and low-impact on your property. I highly recommend this company for sewer service line cleanout.Gary Wheat
In the current era of high-priced quotes and low performance, it’s refreshing to meet folks like Tim and MarDarrius who professionally represented Zoom Drain. The duo resolved my main line drain blockage in a timely, clean, and efficient fashion. If anyone ever asks me for an honest organization regarding plumbing needs, my answer is Zoom Drain.artag3
Michael explained the process very fluently and explained the game plan that would be executed by the team. Mardarius and Tim were professional and transparent and walked us step by step to getting our drains cleared and back functional. The drain clearance they performed on our commercial job site was swift and efficient. If you have any drain issues, Zoom Drain comes highly recommended!Markeciua Rue
Great service, prompt and professional. They fixed my business’ plumbing issue on very short notice. I can’t say enough good things about Zoom Drain and their techs MarDarius and Tim.Carlton Millsap